Food & Beverage Hostess (Saudi National)

At FAENA The Red Sea, we are creating extraordinary hospitality experiences that blend luxury, creativity, and exceptional service. We are currently seeking passionate and charismatic F&B Hostess to join our team and become the welcoming face of our dining destinations. This role is responsible for delivering a warm and memorable arrival experience for every guest, ensuring seamless seating coordination and personalised service in line with FAENA’s luxury standards and Forbes service expectations.

Key Responsibilities

• Warmly greet and welcome guests, creating an exceptional first impression.

• Manage reservations, waitlists, and table assignments efficiently and accurately.

• Escort guests to their tables while ensuring a seamless and elegant seating experience.

• Coordinate table flow with service and kitchen teams to maximise efficiency and guest satisfaction.

• Monitor restaurant readiness, cleanliness, ambience, and presentation standards throughout service.

• Handle guest inquiries, seating preferences, and special requests professionally and confidently.

• Communicate effectively with the F&B team regarding table status, guest needs, and VIP arrivals.

• Assist in managing peak dining periods to minimise wait times and optimise guest experience.

• Maintain accurate reservation records using restaurant management systems.

• Support VIP recognition and deliver personalised guest experiences.

• Handle guest concerns calmly and professionally, escalating where necessary.

• Ensure compliance with grooming, presentation, and luxury service standards at all times.

• Promote restaurant offerings, experiences, and special events when appropriate.

• Ensure full compliance with Forbes standards, maintaining exceptional service quality, attention to detail, and operational excellence at all times.

• Previous experience as a Host/Hostess or in a luxury Food & Beverage environment preferred.

• Strong communication and interpersonal skills with a warm and engaging personality.

• Excellent organisational skills and the ability to multitask in a fast-paced environment.

• Professional appearance and grooming standards consistent with luxury hospitality.

• Experience using restaurant reservation systems is preferred.

• Ability to remain calm and composed under pressure while delivering exceptional guest service.

• Passion for hospitality and creating memorable guest experiences.

• Experience working within a Forbes standard hotel or luxury hospitality environment is highly advantageous.

• Fluent English communication skills required; additional languages are an advantage.