AVP/VP, Asset Transfer Specialist (Wealth Management Ops), CBWMO, Group COO

Job Purpose:

Primarily responsible in managing the end-to-end execution of asset transfers for wealth clients. Supports initiatives and projects of the unit. The role combines operational oversight, client-centric service delivery and risk management

Key Accountabilities/ Responsibilities:

End to End Asset Transfer Management in ensuring customer transfer request are    processed accurately and timely within agreed SLA

Provide seamless support to internal and external stakeholders on transfer feasibility, timelines, documentation requirements and timely support to meet the project deliverables

Risk, Compliance and controls in ensuring strict adherence to the Bank’s operating guidelines and regulatory/market requirements. Maintain robust controls to mitigate operational and reputational risks

Investigate and resolve exceptions, failed trades and reconciliation breaks promptly

Process Improvement and Change Management – drive continuous improvement in turnaround times and error reduction

Process different types of transfer covering equities, fixed income, funds and digital assets

Liaise with different parties such as CDP, front office and external third parties for security transfer

Liaise with front office and custodian to ensure smooth settlement transfer

Ensure all cash and securities breaks are promptly investigated and follow up

Ensure all transfers instructions are processed in accordance the Bank’s operating guidelines and compliance to market requirements

Handle security transfers queries from FO and other stakeholders

Monitor daily workflows to ensure adherence to service level and turnaround times

Assist in and lead ad-hoc projects on behalf of team. Work with project stakeholders in ensuring timely implementation

Identify process improvement opportunities and support transformation initiatives

Support team manager in resource planning and workload management

Requirements:

Diploma/Degree holder with minimum 5 years’ relevant working experience in Asset transfer , preferably in a private banking setup

Excellent stakeholder management and communication skills

Strong client-centric mindset with attention to details and with a strong control mindset

Strong communicator and collaborate effectively with stakeholders

Strong analytical and problem-solving skill

Manage multiple priorities and work under pressure to meet tight deadlines and managing volume surge

Location: DBS Asia Hub

Job: Operations

Schedule: Regular

Employee Status: Full time