Customer Relations Officer

JOB DESCRIPTION

• Oversee the Superintendents' offices and Customer Relations (CR) centre

• Manage the CR assistant and office assistant

• Arrange entry pass, accommodation, transport, carpark and meal for customers

• Handle the visitor list, daily planner and Customer Feedback

• Prepare Customer Satisfaction Report

• Monitor inventory and verify invoices of vendors

• Support company events

• Take and collate project photos for publicity purpose

JOB REQUIREMENTS

• Able to develop good working contacts and good relationships with customers

• Willing to undertake other assignments when called upon

• Excellent interpersonal skills, handling and managing customers' complaints, ability to co-ordinate and organise levents and functions

• Bachelor of equivalent in any discipline

• Minimum 2 years of customers relations experience

• Training will be provided

Working Location:

Seatrium (SG) Pte. Ltd.

Tuas Boulevard Yard

80 Tuas South Boulevard, Singapore 637051

(Islandwide transport provided)

Working Hours:

Mon - Thu: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability. We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes 

of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012

BUSINESS UNIT

Seatrium Limited