Account and Relationship Management Executive (m/f/d) - remote

Build a better tomorrow, today!

For 180 years, Wolters Kluwer has been innovating the way professionals and businesses work. ­­ employees are at the cornerstone of bringing our vision to life. We are a technology-led global software and services company. Our success has been built upon smart thinking and listening to each other. Our pursuit of excellence coupled with the pride we take in our work, enables our customers to solve their most critical problems. At Wolters Kluwer we encourage you to be your unique self, bring your ideas to life, learn, develop, and thrive. We offer you a world of endless opportunities. Join us and build a brighter future!

We have an exciting permanent Sales role within our Health Research Division (HR) in Health. We are looking for an Account and Relationship Management Executive (m/f/d) based in Germany. This role reports to the Associate Director of Sales Germany, Austria and Switzerland.

The Account and Relationship Management Executive (m/f/d) is responsible for building and maintaining effective long-term relationships and a high level of satisfaction with decision makers and influencers at an assigned group of customer accounts in Germany, Austria and Switzerland. Responsible for developing and implementing a comprehensive sales plan that includes new and existing sales strategies for large key accounts. This position will collaborate closely with colleagues from the Ovid Sales Team to maintain and grow existing accounts, while also working independently to create new opportunity throughout the territory.

Health Research provides lifelong learning, research and practice information solutions for healthcare practitioners, researchers and students. We provide high-quality content and workflow solutions in the medical, nursing and allied health segments to institutions and individuals globally.

Responsibilities

Manages the following types of accounts in the assigned region: Clinical and Corporate Institutions

Develops sales strategies for prospects and assigned accounts and successfully manages deals through the sales cycle

Develops and maintains a sales pipeline of opportunities to achieve sales objectives via prospecting and account management

Plans, organizes, and implements sales activities in order to achieve defined revenue goals

Builds and nurtures strong customer relationships and develops new business within the assigned region

Makes presentations to new prospects and existing customers in the identified markets

Conducts approximately 180 face-to-face on-site sales calls per year

Plans and implements promotional work and tracks sales activities on accounts within the region

Quotes prices, prepares proposals and provides information regarding terms and conditions

Participates in regional and national trade shows, conferences and sales meetings

Compiles data on marketing trends, competitive products and pricing and reports to management

Enters sales activity, new prospects and all account information into SalesForce.com (CRM system)

Prepares and submits weekly financial reports for the region

Required skills

Track record/multiple years field selling experience

Experience with complex Sales/Solution Selling

Applied consultative sales approach combined with presentation skills

Knowledge of Publishing/Information industry and / or clinical and Corporate market experience

Knowledge of Ovid products and services welcomed

Knowledge of Windows, Internet/WWW, CRM Applications, SalesForce

Fluent spoken/written English and German

Excellent communication (reading, writing, speaking and listening) skills

Strong interpersonal skills and the ability to collaborate seamlessly across departments within Health Research

Interacts with marketing, sales support, technical support, customer success, product strategy and the Associate Director of Sales

Intrinsically self-motivated, quick learner, disciplined time management and result-driven

Highly organized and capable of working in a structured manner, effectively managing tasks and priorities to ensure efficient workflow

Growth mindset

What we offer

hybrid (Berlin) or remote in Germany and flexible working hours

30 days of vacation

work from anywhere (20 days within 12 months)

Company events

Volunteer Day: one day off a year for your volunteer work

Company pension plan

Many health offers

E-learning via LinkedIn and other training and development opportunities

Why join Health Research (HR) division?

The HR business provides health solutions that help clinical professionals learn, practice, conduct research and advance their careers using market-leading tools and evidence-based information

Professionals, researchers, students, and information managers in the scientific and healthcare communities rely on HR for the information they need to explore a new theory, fuel a new discovery, inform ongoing research, and improve patient care. We provide customized clinical, research, and educational solutions that help each individual and each organization transform information into knowledge.

Apply

If you are a motivated individual with a passion for driving business growth, we would love to hear from you. Simply by clicking on the apply button!

Contact

Anna Faucett

Senior Recruiter

www.linkedin.com/in/afaucett

Telefon: +49 2233 3760-7985

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.