Systems Analyst

At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world! 

The Digital Assets Technology team at Franklin Templeton is looking for a Systems Analyst to support innovation projects of small to large scale. Our team is focused on delivering technology to represent shares in mutual funds with tokens issued on blockchain platform(s) in a manner which permits live trading/exchange on a potentially worldwide and 24/7 basis. We support a mobile app focused on retail investors, a website focused on institutional investors and an internal admin tool for our customer support team. We have a variety of projects to enhance the current platform as well as projects to expand our reach outside the US and launch tokenized funds in Europe and Asia.

How will you add value?

Solution Design:

Analyze, design, integrate, and implement solutions for existing applications, to include work processes, modifications, interfaces, and reports

Consult with users to streamline application work processes

Design interfaces and features for an existing application

Participate in creating technical solutions to maximize efficiencies

Production Support:

Provide Technical Support and service by researching, responding appropriately to, and resolving users’ technical and data issues

Work with the various technology teams to address technical issues

Participate in user group or technical meetings to identify and address on-going needs

Requirements Analysis:

Work with project teams to understand and clarify business requirements

Understand the modules and data model for an application and contributes to finalizing the business requirements

Implementation:

Coordinate implementation of changes to existing applications

Document configuration and participate in code reviews and walkthroughs

Prepare system test plans, test cases and scripts for a small-medium sized application

Perform system and regression testing and help with triage and clarification of issues uncovered in user acceptance testing for the application development team

Perform miscellaneous administrative duties as necessary

Gather information and create reports on application related metrics

What will help you be successful in this role?

Experience, Education & Certifications:

Bachelor's degree

Mutual Fund/Financial Services Experience

2 to 4 years Systems Analyst or technical project experience, preferentially on small-sized IT projects

Technical Skills:

Knowledge of blockchain, tokenized funds and digital assets

Familiarity with a system development lifecycle methodology

Basic experience with the system testing process

Knowledge of desktop, client/server, web, and mainframe environments

Knowledge of technology industry standards and trends within area of expertise

Knowledge of technology platform architecture

Soft Skills:

Strong written and verbal communication and interpersonal skills

Strong organizational and time management skills

Ability to perform multiple, concurrent activities in a fast paced and multi-site, global team environment

Ability to interact with team members in a local, international and multi-site environment

Ability to maintain flexibility in a dynamic organization

Ability to represent the department and company in a professional manner at all times

Developing analytical, problem solving and decision-making skills

Solves routine problems of moderate scope and complexity, following established policies and procedures

Work Schedule & Location:

Singapore-based hybrid role with overlap required with Central European Time (CET) during training and as needed

#ASSOCIATE

Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.

Hear more from our employees

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered

Learn more about the wide range of benefits we offer at Franklin Templeton

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. 

Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.