Key account executive

MGI Luxury Group, located in Bienne, Switzerland, is an international and innovative company of Movado Group, Inc. which is a prestigious manufacturer and marketer of luxury and fashion timepieces under the Movado, Concord, Ebel, Olivia Burton, MVMT, Hugo Boss, Coach, Lacoste, Tommy Hilfiger, and Calvin Klein brands. Our products are recognized for their competitive edge in the luxury/fashion market. The working environment of Movado Group, Inc. is entrepreneurial, people-oriented, dynamic, and fast-growing.

To reinforce our Travel Retail team, based in Bienne, we are looking for a:

Key Account Executive, Travel Retail (100%)

JOB PURPOSE

As a Key Account Executive – Travel Retail, you will support the management and development of a portfolio of travel retail customers across airport retail, airlines (inflight), and cruise channels.

You will contribute to driving sales growth, ensuring excellent execution at the point of sale, and supporting the implementation of commercial and marketing strategies.

Working closely with senior account managers and cross-functional teams, you will play an active role in achieving sales targets and strengthening customer relationships.

KEY RESPONSIBILITIES

Account Management & Sales Support

Support the management of a portfolio of travel retail customers

Assist in achieving quarterly and annual sales targets

Follow up on orders, reorders, and stock levels with clients

Support assortment optimization and product selection per customer

Participate in business reviews and client meetings

Business Development

Contribute to identifying new business opportunities and potential clients

Support onboarding of new customers within the travel retail channel

Assist in expanding distribution and improving sales performance

Relationship Management

Build and maintain strong relationships with retail partners

Act as a point of contact for day-to-day client requests

Support regular client visits and ensure follow-up on action plans

Monitor customer satisfaction and service quality

Performance Monitoring & Reporting

Track sell-in, sell-out, and stock levels across accounts

Support sales forecasting and reporting processes

Analyze performance data and highlight risks or opportunities

Prepare regular reports and presentations for internal stakeholders

Marketing & Retail Execution

Support the implementation of trade marketing and promotional activities

Coordinate product launches and in-store activations

Monitor the performance of new product introductions

Product & Brand Support

Assist in product presentations and seasonal launches

Support training sessions for retail staff (products, brand, selling techniques)

Act as a brand ambassador, ensuring strong brand visibility and consistency

 

SKILLS & EXPERIENCE

Education & Experience

Bachelor’s degree in business administration, Marketing, or related field

Commercial education is also acceptable

1–3 years of experience in sales, account management, or a similar role

Experience in watches, jewellery, luxury, or FMCG is a plus

Exposure to international or travel retail environments is an advantage

Skills & Competencies

Proficient in MS Office (Excel, PowerPoint)

Knowledge of SAP is a plus

Fluent in English (mandatory)

French is a strong plus; additional languages are an advantage

Strong commercial mindset and willingness to learn

Good analytical skills and attention to detail

Excellent communication and interpersonal skills

Organized and able to manage multiple priorities

Proactive, hands-on, and solution-oriented attitude

Team player with strong collaboration skills

Willingness to travel regularly

Strong motivation to develop within a fast-paced, international environment

WHAT WE OFFER

A dynamic, respectful, and international environment

A supportive and positive team

Flexible working hours

Hybrid working (2 days home office per week)

Health insurance contribution

Attractive employee discounts

Long Service Awards

Competitive pension plan

Central location, close to the train station

If this position motivates you and your skill set matches this job description, then we would like to hear from you!

MGI Luxury Group Sàrl

For more information about our company, visit us on www.movadogroupinc.com

Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.