Senior Application Packaging Engineer

We are looking for a Senior Application Packager to join our Workplace team. The successful candidate will be responsible for packaging, testing, deploying, maintaining, and troubleshooting applications across a modern Windows enterprise environment.

Key Responsibilities

• Package, test, and deploy applications for Windows endpoints using Microsoft Intune and Microsoft Configuration Manager

• Create and maintain application packages in formats such as MSI, MSIX, App-V, EXE wrappers, PowerShell-based installers, and Intune Win32 packages

• Manage the full application lifecycle, including discovery, packaging, testing, deployment, updates, retirement, and documentation

• Use Patch My PC to manage third-party application updates and improve patch compliance.

• Troubleshoot application deployment issues across Intune, SCCM, Windows 11

• Collaborate with infrastructure, security, desktop engineering, and application owner teams to ensure applications are packaged securely and reliably

• Perform compatibility testing and remediation for applications running on Windows 11

• Develop and maintain deployment scripts using PowerShell and other automation tools.

• Ensure packages follow internal standards, security requirements, and change management processes

• Maintain accurate technical documentation, including installation guides, deployment instructions, test results, known issues, and rollback procedures

• Support application packaging for physical, virtual, and cloud-hosted desktop environments.

• Participate in continuous improvement initiatives to automate and standardize application packaging and deployment processes

• Strong experience as an Application Packager, Desktop Engineer, or similar role in an enterprise IT environment

• Advanced hands-on knowledge of Microsoft SCCM / Microsoft Configuration Manager application deployment

• Strong experience with Microsoft Intune, especially Win32 app packaging and deployment.

• Good knowledge of Patch My PC for third-party application integration, patching and update management

• Strong understanding of Windows 11 operating system architecture, configuration, and application compatibility

• Experience with application packaging technologies such as:

• MSI / MST

• MSIX

• IntuneWin packages

• PowerShell deployment scripts

• Strong scripting skills, particularly with PowerShell and PSADT

• Good understanding of Windows registry, file system permissions, environment variables, and user profiles

• Experience troubleshooting deployment logs, including SCCM client logs, Intune Management Extension logs, and Windows event logs

• Knowledge of endpoint management, device compliance, and software update processes.

• Experience working with virtualization technologies such as VMware, Citrix, Azure Virtual Desktop, or Windows 365

• Ability to work in a structured ITIL / change management environment

• Strong analytical, troubleshooting, and problem-solving skills

Personal Characteristics

• Detail-oriented with a strong focus on quality and reliability

• Able to work independently and manage multiple priorities

• Strong communication skills, with the ability to interact with technical and non-technical stakeholders

• Proactive mindset and willingness to improve existing processes

• Strong sense of ownership and accountability

• Comfortable working in a fast-paced enterprise environment

• Able to document technical work clearly and consistently

What we offer

• Flexible and available out of business hours

• Highly responsive, energetic and enthusiastic

• Capable of prioritising tasks and meeting critical deadlines

• Ready to work long hours when required

• Structured and rigorous

• Can work under pressure with good stress management

• Excellent judgment, attention to details

• Can work independently and report to the Workplace Team Leader.

• Strong communication skills, both verbally and in writing

• Solution and results oriented

• Team player, with an open non-political style and a high level of personal integrity