Senior Application Specialist (f/m/d) Finance Systems

Trusted Shops creates digital trust between people and businesses with one clear goal: becoming the #1 Community of Trust. As a profitable SaaS company with around 800 employees, we support more than 25,000 online shops and over 40 million consumer memberships. Our unique combination of the Trustmark, authentic customer reviews, and Buyer Protection helps millions of consumers shop online with confidence every day.

To strengthen our Finance Unit within the Finance Systems area, we are looking for a

Senior Application Specialist (f/m/d) Finance Systems

Hybrid in Cologne or remote in Berlin | Full-time | Permanent Contract

Responsible for the operation, administration, and continuous improvement of finance-related applications, including ERP, reporting, and spend management systems

Collaborate closely with Finance, IT, and external service providers to ensure stable and efficient business processes

Analyze, prioritize, and resolve incidents, system issues, and user requests within daily operations

Develop and implement improvements to enhance system performance, data quality, and user experience

Optimize application configurations, integrations, and finance-related processes

Support system upgrades, patches, integrations, and compliance with IT security and regulatory requirements

Enable and support end users through training, knowledge sharing, and best-practice guidance

Knowledge and best practice sharing in the team

Requirements:

Degree in Business Informatics, Computer Science, Business Administration, or a comparable qualification

At least 5 years of experience in IT Application Management, Application Support, or business-critical system operations, ideally within a finance environment

Strong understanding of finance processes, including accounting, controlling, and financial reporting

Experience with finance applications such as Yokoy, TravelPerk, LucaNet, Kendox, or similar solutions is a plus

Knowledge of IT Service Management frameworks and structured support processes, ideally ITIL

Experience with IT audits, internal controls (ICS), or compliance requirements (e.g., GoBD) is a plus

Strong analytical and problem-solving skills with a hands-on and pragmatic approach

Excellent communication skills and fluency in English and in best case also in German

What we offer you:

Hybrid work: Combine flexible remote work with team time in the office

Workation: Temporarily work from a destination of your choice within the EU, Iceland, Liechtenstein or Norway

Permanent contract with Europe's trusted brand

28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival

Buddy programme (an experienced trustee is at your side)

Individual training opportunities

Events (Team Events, Unit Events, etc.)

Health Pass (free online and offline sports, fitness and health courses)

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply! At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.