HubSpot CRM Administrator (m/f/d)

Trusted Shops creates digital trust between people and businesses – with one clear goal: becoming the #1 Community of Trust.  With around 800 employees, we support more than 25,000 online shops and over 40 million consumer memberships. Our unique combination of Trustmark, verified customer reviews and Buyer Protection helps millions of consumers shop online with confidence every single day. 

To strengthen our Platform Operations Unit in the area of CRM & Automation, we are looking for a 

HubSpot CRM Administrator (m/f/d) 

(Hybrid in Cologne or remote in Berlin / Full-time / Permanent Contract) 

Your responsibilities 

Responsible for the administration, configuration, and continuous development of our HubSpot CRM, including marketing automation, workflows, analytics, and cross-system processes 

Ensuring reliable data synchronisation between HubSpot and connected systems (e.g., Salesforce) through monitoring, troubleshooting, and proactive improvements 

Collaborating with developers, system owners, and business stakeholders to design scalable solutions for marketing and system automation 

Analysing data models and maintaining high data-quality standards across systems by identifying inconsistencies and implementing optimisation measures 

Documenting processes, workflows, and system behaviour to support knowledge sharing within the Platform Operations team

Requirements: Your Profile 

Degree in Information Systems, Computer Science, Marketing Technology or equivalent professional experience 

Several years of hands-on experience in HubSpot CRM administration 

Solid understanding of data models, automation architecture and integration workflows  

Nice to have: Experience with Git-based workflows and creating custom JavaScript solutions in HubSpot, including enhancing internal integrations with targeted custom code  

Structured, solution-oriented working style, collaborative and communicative hands-on personality with the ability to translate business needs into technical solutions 

Business fluent English skills - German is a plus 

What We Offer 

Hybrid work: Flexible remote work combined with team time in the Cologne office 

Workation: Temporarily work from within the EU, Iceland, Liechtenstein or Norway 

Permanent contract with Europe’s trusted brand 

One “Self Education Day” per month 

27 vacation days + 3.5 additional days off (Christmas, New Year’s Eve, Carnival) 

Buddy programme & structured onboarding 

Individual training and development opportunities 

Regular team, unit and company events 

Health Pass (free online and offline sports, fitness, and health courses) 

BUILD A COMMUNITY OF TRUST WITH US – #cometotrust 

Not sure if you meet every single requirement? Apply anyway!  At Trusted Shops, we care about you as a person – regardless of gender, nationality, ethnic and social background, religion/belief, disability, age, or sexual orientation and identity. Trusted Shops stands for diversity and against discrimination.