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Solution Advisor

Walkme · Munich

Munich · On-siteFull-TimePosted 3d ago

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Job description

WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation.

Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform.

This role is with SAP, supporting WalkMe.

As the Manager, Solution Advisory (MEE) at WalkMe, you will lead a team of Solution Advisors supporting the DACH sales organization. Reporting to the Director of Solution Advisory, you will be responsible for enabling your team to deliver compelling technical demonstrations, support customer engagements, and act as trusted advisors to our prospects and customers. Your focus will be on coaching, mentoring, and operational execution to ensure the success of your team and the broader sales efforts in the region.

What You'll Own

Provide advice and technical guidance to WalkMe’s Sales teams and key business partners.

Create and deliver innovative solution demonstrations for prospects, customers, and partners, on-site and remotely.

Install, configure and troubleshoot solutions and conduct Demos / Workshops / Custom Proof of Concept (POCs)

Whiteboard business concepts and technical architectures.

Demonstrate WalkMe’s Solution in terms of both business value and technical aspects.

Contribute field knowledge and feedback aimed at directing future product requirements and enhancements, as our technologies are constantly updated.

Collaborate closely with your internal network and the customer to obtain a deep understanding of the customer's technology needs or offerings, and architect a solution to meet them.

Understand and act as a valued resource early and often within the customer's decision-making process.

Deliver value pitches to business users at the C-Level as well as leading deep-dive technical discussions with IT.

Provide excellent technical specifications and requirement documentation to support the proposed solution.

Present business and technical messaging.

Work in a team, share knowledge as well as work independently.

Travel may be required. Qualifications

The candidate should have a strong practical experience and excellent achievements from the world of SaaS solutions, as a Sales Engineer or Solution Architect, working with Enterprise software products or services. Service Management and/or Integration experience is strongly preferred.

Demonstrated ability in assessing customer requirements, identifying business problems and demonstrating proposed solutions.

Both Direct / Digital Sales activity experience will be seen as a benefit.

Bachelor’s Degree or global equivalent experience in an IT, business or sales related field is preferred.

Excellent verbal and written communication skills, with the ability to communicate ideas- both technical and non-technical via various mediums.

Ability to self-learn new technologies quickly and be comfortable talking about new technologies and events

Intelligent, motivated and competitive with a “roll-up-the-sleeves” and “get the job done” attitude

Adaptable to change in a fast-moving environment

Languages : Fluency in German 

English is a must.

AI experience is required. What Sets Us Apart

  • SAP Benefits Link: https://jobs.sap.com/content/Benefits/?locale=en_US

  • SAP Hiring Process: https://jobs.sap.com/content/Hiring-Process/?locale=en_US

  • SAP DEI: https://www.sap.com/about/inclusion.html

  • SAP Sustainability: https://www.sap.com/products/sustainability/our-approach.html

  • SAP Employee Resource Groups/Employee Network Groups: https://jobs.sap.com/content/Employee-Network-Groups/?locale=en_US

 

This role is with SAP, which means you'll be joining SAP as an employee while supporting WalkMe products. We win with Inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.

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