VP, Principles & Standards- Operating Model Transformation, Regional CBG and WM UDO Office

Role Overview

DBS is at the forefront of leveraging data and AI to drive business growth, innovation, and operational excellence. As part of the Regional Consumer Banking & Wealth Management (CBGWM) Unit Data Office (UDO) team, this role will play a critical part in shaping the foundational principles and operating model that underpin how data, systems, processes and AI capabilities are designed and implemented across the organisation.

This is a high-impact, strategic role, responsible for defining and institutionalizing business-led principles and standards regionally across key domains including data, platform/system design, processes, and AI usage. The role ensures these principles are consistently applied across initiatives, influencing design decisions from inception through implementation.

In parallel, the role will lead the implementation and entrenchment of the Project Clear operating model, driving stronger governance, ownership clarity, and execution discipline across CBGWM.

The successful candidate will combine strong system and data expertise with structured problem-solving and business analysis capabilities, and bring the ability to influence stakeholders across Business, Technology, and Platform teams.

Key Responsibilities

Principles & Standards Development (Data, Systems & AI)

• Define and maintain comprehensive business principles and standards for data, platforms, systems, processes, and AI within CBGWM
• Establish clear guidelines for data ownership, usage, structuring, and control, ensuring consistency across platforms
• Provide clarity on how design and implementation decisions should be made across new builds and enhancements
• Ensure alignment with regulatory expectations, enterprise data governance standards, business priorities, and technical principles
• Continuously review and refine principles to address evolving business needs and technology changes. For example, define business principles for a key data domain such as Customer Master, covering data scope and ownership, lifecycle management, and standards for consistency, timeliness and usage

Design Governance & Implementation Oversight

• Drive clear communication of approved business principles to ensure understanding and adoption across all stakeholders
• Partner with Business, Platform, and Technology teams to embed approved business principles into solution design, development, and operations
• Act as a design authority and governance checkpoint across critical programmes and initiatives
• Provide structured review, challenge, and guidance on system design, data flows, and implementation approaches
• Drive consistency and alignment across initiatives, minimising fragmentation, duplication, and conflicting designs

Operating Model (Project Clear)

• Lead the implementation and institutionalisation of the Project Clear operating model across CBGWM regionally
• Define roles, responsibilities, governance structures, and decision rights to support consistent and scalable execution
• Establish structured processes for issue management, escalation, and resolution
• Drive adoption of operating model principles across business and functional teams
• Monitor effectiveness and continuously enhance the operating model to improve efficiency, accountability, and outcomes

Stakeholder Management & Influence

• Partner closely with stakeholders across CBGWM, Group CDO, Technology, Platform, and Operations
• Influence design and implementation decisions to ensure adherence with established principles and standards
• Facilitate alignment across teams and domains, balancing business objectives with control and governance requirements
• Communicate clearly and effectively with senior stakeholders and governance forums to drive understanding and adoption

Requirements

Experience

• 8-12 years of relevant experience in data, systems, platform, or business analyst roles
• Strong experience in banking, preferably w