L&D Coordinator / LMS Administrator

We are looking for a Learning Operations / Training Administration to support the coordination, administration, and reporting of technical learning and development programmes across the organisation.

This role falls under Human Resources / Learning & Development (L&D) / Learning Management System (LMS) function.

You will support technical competency assessments, learning needs analysis, training administration, LMS management, certification tracking, onboarding coordination, and learning analytics. The successful candidate will work closely with business units, managers, learners, training providers, and certification bodies to ensure smooth training operations and accurate learning records.

Key Responsibilities

• Support technical competency assessment exercises, including communication, participation tracking, data consolidation, and reporting.
• Assist in Learning Needs Analysis by compiling competency gaps, training needs, and development requirements.
• Coordinate training nominations, approvals, schedules, enrolments, and certification programmes.
• Administer LMS activities, including learning events, sessions, curricula, enrolments, assignments, and learner records.
• Maintain training, certification, LMS, budget, and competency tracking reports.
• Manage Udemy licence assignment, utilisation tracking, and reporting.
• Generate learning reports, dashboards, and analytics to support training effectiveness.
• Coordinate logistics for technical workshops, webinars, conferences, and learning events.
• Liaise with internal stakeholders, training providers, certification bodies, managers, and learners.
• Support technical onboarding programmes for new technical staff, including learning pathway assignment, completion tracking, and reporting.
• Support continuous improvement of learning processes, onboarding materials, and training administration workflows.

Requirements

• Diploma or Degree in Business Administration, Human Resource Management, Learning & Development, Education, Business Operations, or related discipline.
• Minimum 3 years of experience in training administration, learning operations, HR administration, or L&D support.
• Experience in LMS administration is preferred.
• Strong coordination, administration, stakeholder management, and reporting skills.
• Proficient in Microsoft Excel, Word, and PowerPoint.

Must-Have Skills

• LMS administration
• Training coordination and administration
• Data tracking and reporting
• Microsoft Excel, Word, and PowerPoint
• Stakeholder coordination

Good-to-Have Skills

• Certification administration
• Budget tracking
• Learning analytics and dashboard reporting
• Vendor management
• Power BI
• Articulate Reach 360

This is a 1 year contract to start, renewable and convertible to permanent.