Office & Travel Coordinator

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.

If you're a collaborator who wants to help transform how businesses operate globally, get in touch - we'd love to discuss how Ebury can accelerate your career so you can shape the future.

Office & Travel Coordinator

Ebury Amsterdam Office - Office based

As the ultimate Ebury Ambassador, you are the "heart and soul" of the Amsterdam office. Working closely with the Country Manager, Head of Sales, and the HR team, this is a varied and interesting position that requires someone with a flexible, proactive, and supportive approach.

Your mission is to transform our workplace and front-of-house operations into a first-class destination where every employee and visitor feels like a VIP guest in their own home. As part of your regional scope, you will also support our coworking space in Stockholm remotely. You will combine an enchanted personality and world-class hospitality with the rigorous operational discipline of a fintech leader. You don't just manage a space; you curate an experience that eliminates friction, handles robust local facilities, travel logistics, and compliance, and fosters a high-performance culture.

• Reporting Line: Reports directly to the Office Manager Team Leader.
• Main Stakeholders: Country Manager / Head of Sales.

What you'll do

1. The "Enchanted" Workplace Experience & Ambassadorship* Host-in-Chief: Act as the primary face of Ebury for local employees and all global visitors, ensuring a warm, professional, and "enchanted" first impression.

• Inbound Communications: Lead primary inbound communication channels and correspondence, including phone calls, mailboxes, and physical packages delivered to the office.
• New Joiner Experience: Lead the end-to-end onboarding journey, ensuring every new hire feels welcomed, inspired, and fully equipped from day one.
• Workplace Rituals: Execute the "Workplace Experience Program," managing daily social breaks, "Monday/Friday rituals," hot-desk administration, and site-specific improvement plans based on satisfaction surveys and employee feedback.
• Recognition & Milestones: Support employee engagement by creating and distributing anniversary gifts and hosting events to celebrate key professional and personal milestones.
• Marketing Collaboration: Maintain strong local collaboration with the central marketing team, supporting localised branding, corporate initiatives, business card orders, and branded administrative collateral to ensure global brand continuity. 2. Health, Safety, Landlord & Legal Compliance* Safety Leadership: Lead the "Duty of Care" and Health & Safety programs with comprehensive policies and practices for both office-based and future home-based workers.
• Full Legal Compliance: Guarantee 100% health, safety, and workplace well-being compliance in strict alignment with local statutory regulations, ensuring all required environmental, building, and safety checks are executed flawlessly.
• Landlord Alignment & Maintenance: Direct accountability for ensuring the landlord/real estate providers remain fully compliant with contracted building safety standards, statutory technical checks, and reactive maintenance protocols.
• Training & Prevention: Organise all relevant local H&S staff training (First Aid, Fire Wardens) to maintain a "Zero Incident" environment. 3. IT Support & Digital Workplace
• Workstation Excellence: Collaborate with the central IT team to ensure flawless workstation setups, hardware deployment, and software/installation support for all employees.
• Local IT Bridge: Provide direct local support and act as the primary liaison between staff, meeting room technology, and central IT support.