Analyst, Operations and Admin Support

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Job Responsibilities:

• Support divisional operations by ensuring smooth coordination across Front Office, Operations, HR, IT, Finance, and external vendors.
• Improve administrative practices to enhance efficiency and reduce dependencies and repeat queries.
• Contribute to sustainable development through continuous learning, system knowledge sharing, and adoption of best administrative practices.
• Maintain accurate financial records, transaction logs, and system entries to ensure data integrity and audit readiness.
• Ensure timely and accurate processing of financial‑related transactions, including e‑Approvals, e‑Payments, and system submissions, in accordance with internal policies and controls.
• Prepare, submit, and verify ePayments and financial transactions for JCBDA and JCBDA SG, covering staff‑related, vendor, transport, travel, and operational expenses.
• Perform 4‑eyes checks on payments, approvals, G&H (GEM), NEXTBUY, eBizTrip, and related submissions to ensure accuracy, completeness, and policy compliance.
• Support monthly, quarterly, and annual financial reporting, reconciliations, fee reviews, and transaction tracking activities.
• Ensure customer‑related data and account documentation are accurate, complete, and kept up to date to support smooth business operations and compliance requirements.
• Provide high‑quality internal customer support to business units, management, and stakeholders by delivering timely, accurate, and reliable administrative and operational assistance.
• Provide close support for administrative, system, travel, payment, and operational enquiries, resolving issues efficiently and professionally.
• Maintain strong working relationships with key internal and external stakeholders through effective communication and coordination.
• Work closely with Operations and relevant teams to ensure smooth processing of customer‑related transactions and day‑to‑day business activities.
• Support expatriates, new joiners, and internal stakeholders by facilitating smooth onboarding, transfers, and ongoing operational needs.
• Provide support to colleagues, where applicable, to ensure consistent service standards and effective stakeholder engagement.
• Support staff lifecycle management activities, including onboarding, transfers, resignations, expatriate coordination, and system and access provisioning.
• Foster strong teamwork and cross‑functional collaboration through clear communication, cooperation, and a supportive working approach.
• Participate actively in training, eLearning, and continuous development initiatives, applying learning outcomes to enhance work quality, efficiency, and service standards.
• To meet the organization’s expectations for productivity, quality and goal accomplishment
• Always comply with internal rules and guidelines as well as with external laws and regulations pertaining to proper conduct of banking business
• Ensure compliance with relevant regulations and limits.
• Support departmental initiatives by ensuring efficient administrative and control processes that contribute to service quality and effective business deli