Customer Support Representative

CUSTOMER EXPERIENCE REPRESENTATIVE (native Dutch Speaker) Would you like to work in an international environment where you’ll make a difference every day? At Permobil, we’re looking for game-changers to join us as we innovate for individuals, drive business performance, and develop the world’s most advanced assistive solutions. At Permobil , the people who use our products come first. Our purpose is to create advanced assistive solutions that make the lives of adults and children living with disabilities more enriching. Our people are passionate about pushing the boundaries of technology to deliver innovations that improve lives. We are a sustainable and responsible business committed to continuous improvement, and our customers can trust us to provide market-leading solutions driven by insights-based clinical data.

For our Customer Experience Team , we are looking for a Dutch Speaking Customer Experience Representative in our office in Oisterwijk.

In This Role You Will

• Manager orders,
• Handle general Customer Enquiries from Customers and other relevant stakeholders internally and externally via email and phone like claims and returns, warranty, tracking of orders in several markets,
• Execute and assist in diverse sales activities like creating quotations,
• Invoicing of processed orders,
• Cooperate and support your international colleagues for continuous improvements.

Qualifications & Skills

• Education in Business Administration, Engineering, Finance or other relevant educational background,
• Passion for Customers and delivering outstanding customer service,
• Clear communication skills, including ability to show empathy and use a positive language,
• Ability to structure and prioritize work in a complex and international environment with various stakeholders,
• Good IT-skills. Experience from D365 would be an advantage.

Native Dutch and fluent English are the requirement for being successful in the position. Speaking and writing French on minimum B2 level is an advantage.

Who You Are You are a proactive and results-driven professional who takes ownership and follows through on commitments. With a strong commercial mindset, you naturally identify opportunities and turn them into tangible outcomes. You thrive in dynamic environments and remain flexible during periods of changing priorities and workload, maintaining focus and delivering results even under pressure.

Why Permobil Is a Great Next Step For You

• You’ll make a difference. Every day! Everything we do leads to understanding and improving the lives of our users. Through our evidence-based innovation, we make a difference to people’s lives.
• You’ll make your mark as part of our future. We collaborate with colleagues across borders to Innovate for Individuals. The impact you make personally could lead change around the world. You’ll feel welcome from day one!
• We’re known for being great colleagues, who are collaborative, fun and at the cutting-edge. Everyone in the Permobil family cares as much as you do about making a positive difference.

Information Please apply via our career page as soon as possible. We will conduct selection continuously so send us your application today!

For information about the position and the recruitment process please contact Catharien Van Eijndhoven, Cluster Manager Customer Experience, Catharien.VanEijndhoven@permobil.com

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More About Permobil Permobil founder Dr. Per Uddén believed that helping people achieve the greatest level of independence is a basic human right and, for over 50 years, Permobil has held fast to that belief. Permobil is a global leader in advanced rehabilitation technology, passionate about better understanding our users’ needs and improving their quality of life through state-of-the-