ServiceNow Business Consultant (With Dutch)

Job Description:

Job Description

What the position offers you:

To support our growth in the ServiceNow Business Group in the Netherlands , we are looking for ServiceNow Consultant s. As a ServiceNow Consultant you will be part of an innovative team, working to define and deploy world class customer solutions using the ServiceNow platform.

ServiceNow Business Consultant provides process and functional expertise as a consulting service to clients; contributing to the design and delivery of ServiceNow solutions including customer engagement, user requirement definition, change management, demonstrations, business focused testing and training. You will develop and demonstrate specialized knowledge and skills in ServiceNow as an enterprise solution .

About us:

DXC Technology

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change.

Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology

DXC ServiceNow Strategic Business Group

DXC formed his global DXC ServiceNow Strategic Business Group to deliver market-leading, cost-efficient, resilient technology services that transform enterprise service operation . As ServiceNow Global Elite Partner, DXC has been a leader in the ServiceNow ecosystem for more than 12 years and has over 20 years of Enterprise Service Management Experience.

With over 4,000 successful ServiceNow deployments, and 340+ managed ServiceNow instances globally, DXC enables clients to modernize and integrate their mainstream IT to deploy digital solutions at scale while setting the foundation to maximize value and build a successful digital future. DXC named as a Leader in ServiceNow Services by Everest Group 2022 . For more information, visit https://dxcservicenowbusinessgroup.com

Job Specifics/Responsibilities

• You will be a part of a team of ServiceNow specialists delivering ServiceNow solutions to multiple customers.
• Leading workshops to demonstrate the platform and application function, define client current and desired state, and finally the proposed solution.
• Building client understanding of ServiceNow functionality and presenting to a high standard of quality, including customers demonstration, story definition, testing, and supporting the wider sales and delivery functions
• Mentoring and training more junior members of the team
• Producing documentation and training material for the implemented solutions; training the client
• Effective problem solver with ability to examine and re-engineer processes, procedures and practices

Working Relationships

Internal

• ServiceNow Solution Consultants
• ServiceNow Project Managers
• ServiceNow Architects
• ( Technical ) Consultants

External

• Main stakeholders such as CTOs, customer architects, Product Owners
• Customer developers and IT technical staff
• ServiceNow support team and Technical Experts

What You Bring With You

Education (degree) and professional experience required:

• Bachelor/master degree in business, computer science or related field preferred or equivalent combination of education and experience
• Three or more years of relevant work experience within the ServiceNow platform (ITSM, ITOM, GRC, SecOps, HRSD and/or other areas in ServiceNow)
• E xperience in consulting external customers
• Knowledge of ITSM and agile ways of working frameworks like DevOps, IT4IT, ITIL

Skills And Qualities

• Strong experience in the full life cy