Senior Director - Agentic Builder

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Job Category

Sales Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.

About the Role

Executive production leadership required. Builder mindset non-negotiable.

Salesforce is hiring a Senior Director, Agentic Builder Leader to lead one of our most strategic AI delivery organizations within the ASEAN Solutions team.

This is a hands-on leadership role for someone who can drive engineering excellence while operating at the executive level. This is not a traditional people manager, but a mission-critical multiplier on the agentic frontier.

You will lead and scale a multi-layered technical organization comprising Forward Deployed Engineers (Technical Builders), Deployment Strategists (Strategic Builders), and second-line technical leaders who together deploy Agentforce and Data 360 solutions inside complex enterprise customer environments. Your organization will include both individual contributors and people managers, requiring strong organizational leadership, talent development, and succession planning.

Together, these teams work alongside customers to co-build and deliver agentic AI solutions across one large enterprise account or multiple strategic engagements simultaneously. You'll set the engineering standards, unblock complex customer deployments, and scale the talent that's shipping production AI today.

The Builder Leadership Experience:

• Delivery Team Coordination: You own the capacity planning, talent acquisition, and staffing that ensures your cross-functional squads have the horsepower to deploy Agentforce and Data 360 at enterprise scale.
• AI-Augmented Leadership: Your team ships solutions using a best-in-class suite of AI tools (Cursor, Claude, and Salesforce coding products like Vibes). You will foster an inclusive, high-energy, and psychologically safe engineering culture where builders iterate fast and continuously level up.
• Direct Product Influence: You stand at the center of the product feedback loop. Partner directly with the Product and Engineering organizations on pilot programs and beta rollouts, turning raw field insights from high-stakes deployments into features on the Agentforce and Data 360 core roadmap.

What You'll Actually Be Building & Execution

Leadership & Team Excellence

• Scale Elite Talent: Recruit, mentor, and develop the next wave of Technical and Strategic Builders. Drive technical excellence, structure career growth, and foster an environment where shipping high-quality, production-ready systems is the norm.
• Maintain Operational Velocity: Monitor key delivery metrics, coach your teams on optimization, and run hard on complex customer escalatio