IT Network Project Manager

Network PM - Job Description

1. Role Summary

• To manage on-premises and cloud network infrastructure projects and operations across all our Client’s branches and office locations, with the aim of providing a scalable, robust, reliable, and responsive platform for the smooth delivery of library services.

2. Core Responsibilities

2.1 Project Management – Network Infrastructure Design and Implementation

• Project management of the implementations of network and infrastructure services and solutions.
• Develop network solutions, meet organizational objectives and make use of technological trends.
• Identify user requirements and study the network infrastructure requirements.
• Design network solutions and integrate with existing networks, with respect to our Client’s network standards and policies.
• Track the latest developments in Network technologies and explore / implement suitable ones for our Client.

Outcome:

• Integrated and robust network infrastructure, commissioned within the allocated time and budget, to meet the requirements from users and application project managers.

2.2 Operational Management of Network Infrastructure

• Manage network infrastructure operations for both on-premises and public cloud environments.
• Lead the network operations team in promptly addressing critical problems and issues to prevent disruptions to IT services.
• Manage various maintenance contracts, telco circuits, and service providers.
• Review existing network systems to identify opportunities for enhancement and optimal performance.

Outcome:

• A well-administered and secure network environment, with no disruptions due to unauthorized access to the network.

2.3 Operational Management of Cloud Infrastructure

• Responsible in Cloud design, test and deployment to meet the needs of the organization.
• Responsible for the maintenance of cloud network services.
• Responsible in providing cloud infrastructure support and advice to project team, troubleshooting and resolving network connectivity, user access and component configuration problems.

Outcome:

• Smooth, secure and un-interrupted delivery of Cloud Infrastructure with SLA met.

2.4 Procurement Items related to IT Network for Library Infrastructure and Contract Renewals

• Responsible in procuring the necessary item(s) in compliance with procurement policy and guidelines to meet the project requirement and meeting the project timeline.

Outcome:

• Network infrastructure items readiness meeting project timeline and deliverables.

2.5 Compliance to IT-QMS

• Maintain high service level of network operations by managing the vendors and other internal/external resources.
• Continuously monitor the performance of the Network Infrastructure and ensure that system improvements are successfully implemented to increase efficiency.
• Review monthly statistics on the incidents and services requests and recommend continuous improvements.
• Propose and Implement enhancements in the operational processes to improve efficiency and to meet the ISO-9000 and IT-QMS requirements.

Outcome:

• Network Infrastructure in our Client is well administered to comply to IT-QMS.

2.6 Compliance to Security and Standards

• Implement IT security standards and processes in the Network infrastructure areas, based on the IT Security Policy and IM8 policies.
• Manage the network administrators to do periodic review of audit logs by the use of exception reports.
• Manage systems security installation, configuration, and reviews, and coordinating with IT teams on patch implementation, etc.
• Oversee and follow up on the IT-audits in the network infrastructure area.
• Manage Security Review on System Access and administration patterns.

Outcome:

• Compliance to IM8, and security policies from our Client and other statutory requirements.

3. Jobholder Requirements

**a) Skills required for the job (including work skills, pers