Data Center & Cloud Infrastructure Engineer

Date: 2026-07-01

Location: Singapore, , Singapore

Company: NCS

Job Requisition ID: 165697

Company Description

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

What will you do?

• Infrastructure Management:
  • Oversee the management and maintenance of the physical and virtual/cloud infrastructure, including servers, storage, network devices, power and cooling systems.
  • Ensure that the data center infrastructure is secure, reliable, scalable, and meets the organization's business and operational needs.
  • Plan, implement, and upgrade infrastructure to ensure it meets performance and capacity requirements.
  • Work with delivery team to support day-to-day cloud operations and contribute to cloud projects.
• Team Leadership and Collaboration:
  • Lead, supervise, and coordinate with other departments, including IT, network operations, security, and facilities, to ensure smooth data center operations.
  • Define and enforce operational standards and best practices for data center staff.
• Capacity Planning and Optimization:
  • Monitor data center performance, capacity, and usage to forecast future infrastructure needs and proactively address potential issues.
  • Develop and implement strategies for optimizing the use of data center resources, including space, power, cooling, and network bandwidth.
• Project Management:
  • Lead and/or collaborate on the planning and execution of various infrastructure projects, including data center builds, expansions, and migrations.
  • Manage timelines, budgets, and resources to ensure successful project delivery.
  • Track and report progress on key milestones, ensuring projects stay on schedule and within budget.
• Security and Compliance:
  • Ensure the data centre and cloud operations meets industry standards and complies with relevant security, regulatory, and environmental requirements.
  • Implement physical security measures and work with security teams to ensure data integrity and access control.
  • Develop disaster recovery and business continuity plans for data center operations.
• Troubleshooting and Incident Management:
  • Oversee troubleshooting efforts and ensure quick resolution of any infrastructure issues or outages.
  • Develop and maintain incident response procedures to minimize downtime and ensure recovery objectives are met.
  • Maintain root cause analysis and continuous improvement processes for infrastructure incidents.
• Cost Management:
  • Oversee the budget for data center infrastructure, identifying opportunities for cost reduction while ensuring system performance and reliability.
  • Negotiate contracts with vendors and manage relationships with service providers.
• Documentation and Reporting:
  • Maintain up-to-date documentation for all infrastructure components and processes.
  • Generate and present reports on infrastructure health, performance metrics, and project status to senior leadership.
  • Ensure accurate asset tracking and reporting for all infrastructure components.
• Health and Safety:
  • Ensure that the data center complies with safety regulations and that all staff are trained in safety protocols.
  • Ensure proper maintenance of fire suppression systems and environmental monitoring devices.

Qualifications

The Ideal Candidate Should Possess:

• Certification in data center operations, such as Data Center Management Professional (DCMP), Certified Data Centre Professional (CDCP), or similar.
• Experience with automation tools and scripting (e.g.