Senior Data Analyst

About FareHarbor

At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.

With over 20,000 clients across 90+ countries—we're the largest in our industry and shaping the future of travel, together.

Our team is an 'Ohana of 700+ people around the world. We're passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.

FareHarbor Core Values:

• Think Client First
• We Are One 'Ohana
• Be Curious and Learn
• Own It.
• Act With Integrity
• Embrace the Challenge

Why FareHarbor?

Founding FareHarbor required unwavering passion. Turning a start-up into the world's leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we've helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we've known that our real success lies in our people—the Ohana.

With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to work—to believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can't wait to see all that's to come.

About the role

As a Senior Data Analyst on the Global Business Intelligence team, you are an analytics partner to the Strategy and Insights team. You'll work on high-impact initiatives, leveraging your understanding of the business with the knowledge of data, workflows, methods and tooling to autonomously drive analysis and reporting.

This is a hands-on role where you'll identify the right data sources, build data models from the ground up, and own the definition and tracking of key performance metrics. You'll be responsible for delivering end-to-end data solutions that drive actionable insights and reporting.

You act as a go-to expert to FP&A, Accounting, and Strategy teams for data, analytics, reporting, methodology, and visualization. The Senior Data Analyst plays a key role in shaping the data and reporting landscape, coaching junior team members and collaborating with BI peers to define, promote, and maintain analytics best practices.

To be successful in this role you are required to have strong data analytics skills, a consistent record in building and maintaining data pipelines and reporting solutions independently, preferably working closely with Finance and Data Engineering teams in a B2B software environment, and excellent communications and data storytelling skills.

Responsibilities

• Independently own the data lifecycle from ETL to analysis and reporting, delivering scalable solutions, ensuring data accuracy and continuously improving management reports, metrics, and workflows.
• Act as a go-to data analytics person for senior business stakeholders in FP&A, Accounting, and Strategy to translate business needs into data solutions for analytical use and reporting.
• Build and maintain self-service reports, while proactively educating and upskilling users on how to effectively utilize them