Executive Assistant & Team Experience Lead

Who We Are

At Prosus, we improve everyday life for billions across the globe through cutting-edge technology. As a leading global consumer internet group and one of the world's largest technology investors, we nurture and support industry-leading businesses that empower individuals and enrich communities. With operations in over 100 countries, our portfolio spans online classifieds, food delivery, payments & fintech, and edtech. We are proud to be building an AI-first organisation, and the AI & Data Science team sits at the centre of that ambition.

The Opportunity

The AI & Data Science team at Prosus is scaling fast, from 85 people toward 100 and beyond, and this role exists to ensure that growth is sustainable, human, and high-functioning.

As EA & Team Experience Lead, you will own two integrated areas: senior executive business partnership to the Global Head of AI, and end-to-end stewardship of the team experience. This is not a traditional EA role, and it is not a pure people operations role. It sits deliberately at the intersection of both.

You will partner closely with HR, IT, Finance, Legal, Comms, Events, and Workplace to drive delivery without direct authority, and you will act as a visible, trusted presence for the 85+ people on the AI team.

Within your first quarter, the Global Head of AI should be fully unblocked from operational and logistical overhead. Within six months, team engagement should be measurably stronger.

What You Will Do

Executive Business Partnership (50%)

• Manage the Global Head of AI's calendar, inbox, and priorities with full ownership and good judgment
• Coordinate complex international travel, prepare itineraries, and handle visa logistics
• Prepare briefing materials, pre-reads, and follow-up actions for board, leadership, and cross-functional meetings
• Act as gatekeeper and trusted proxy: represent the Global Head of AI with internal and external stakeholders
• Track strategic communications and ensure alignment across the leadership team
• Manage budget tracking and expense compliance for the function
• Manage and develop junior team assistant(s), delegating execution-level work effectively
• Maintain the highest standards of discretion and confidentiality at all times

Team Experience & Wellbeing (50%)

• Own the full onboarding experience for new AI team hires: from pre-arrival logistics through integration and early engagement
• Plan and execute team offsites, leadership programmes, and large-scale events end-to-end
• Apply a structured framework for team wellbeing, using PERMA (Positive emotions, Engagement, Relationships, Meaning, Accomplishment) as the underlying lens
• Hold a regular office hours rhythm, or other rituals as useful, to maintain a live pulse on how the team is doing — act as the eyes and ears for AI leadership
• Oversee office and workspace needs, including hybrid work setup, seating strategy, and facilities coordination
• Drive cross-functional coordination with HR, IT, Events, Finance, Workplace, Legal, and Comms to deliver seamlessly
• Track engagement and wellbeing signals over time, and use them to improve the team dynamics

Who You Are

You are someone who thrives close to the action but does not need the spotlight. You find genuine satisfaction in making others more effective, and you bring the same rigour to designing a team offsite as you do to preparing a board-level brief.

You can hold complexity: managing up to a senior leader, managing down to a direct report, and coordinating laterally across a matrixed organisation, all without losing the thread. You care about people, and that shows up in the quality of what you build for them. You move at pace, work comfortably with 60-80% of the plan, and course-correct without drama.

What You Bring

• Proven experience in a senior EA, executive business partner, or operations role supporting senior leadership