Business Development Manager (IJmuiden)

Who we are

Radio Holland is dedicated to pushing the boundaries of maritime technology, offering solutions that enhance the safety, efficiency, and sustainability of global shipping. As the first choice for NavCom solutions, we are committed to delivering reliable, cutting-edge navigation and communication technologies that empower vessels worldwide. With a focus on innovation and quality, Radio Holland continues to lead the industry in developing next-generation navigation systems and integrated bridge solutions, supporting maritime professionals in their mission to achieve safe and seamless operations at sea.

Role details & Location

Workplace type: Hybrid

Job Type: Full-time

Location IJmuiden, The Netherlands

What You Will Do

You will:

• Identify and develop new business opportunities through active prospecting and direct customer engagement
• Manage and grow key customer relationships while maintaining a strong focus on commercial results and customer satisfaction
• Prepare, present, and follow up on proposals and quotations tailored to customer requirements
• Act as a trusted commercial advisor by understanding customer needs and recommending appropriate navigation and communication solutions
• Take ownership of customer and warranty cases, ensuring timely follow-up and effective resolution in collaboration with internal stakeholders
• Collaborate with sales support, technical, and operations teams to ensure successful delivery of solutions and services
• Achieve sales and profitability targets through effective pipeline management, negotiations, and opportunity follow-up

What does success look like?

Deliver Results

A person is successful in this role when they:

• Generate sustainable revenue growth within assigned CR1 accounts and regional maritime customers.
• Achieve agreed annual sales and gross margin targets through effective opportunity management and commercial execution.
• Increase customer engagement by maintaining regular customer visits, identifying upcoming projects and uncovering new sales opportunities.
• Improve quotation conversion rates through proactive follow-up and strong stakeholder management.
• Expand Radio Holland’s market position in the Dutch regional maritime sector by developing new customer relationships and increasing share of wallet within existing accounts.

Values and Behaviours

Success in this role is not only about what you deliver, but also how you deliver it. We expect everyone to work in line with our values:

• Trust to act

You take ownership, make informed decisions and follow through on commitments.

• Passionate to perform

You bring energy, aim for high standards and look for ways to improve how work gets done.

• Make it fun

You contribute to a positive working environment, build constructive relationships and collaborate with others in a way that creates energy.

• Act responsibly

You make fair, ethical and sustainable choices, consider the impact of your actions and contribute to an inclusive and respectful workplace.

What You Bring

Required

• Experience in business development, sales, account management, or a customer-facing commercial role
• Strong negotiation, presentation, and communication skills
• Ability to build and maintain long-term customer relationships and achieve commercial objectives
• Excellent command of Dutch and English, both written and spoken
• Proficiency in Microsoft Office applications and CRM systems
• A self-motivated and results-oriented approach, with the ability to work independently and collaboratively

Preferred

• Experience in the maritime, offshore, or related technical industry
• Familiarity with international trade and diverse business cultures
• Experience managing key accounts and developing strategic customer relationships
• Willingness to travel locally to support customer visits a