Digital Integration Solution Engineer - Services

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We are seeking a Digital Integration Solution Engineer to join our Regional Services Business Unit.

Our Digital Integration Solutions team has 20+ years of experience deploying and supporting mission-critical digital power management software for data centers, industrial sites, and commercial buildings across EMEA.

In this role, you will be at the heart of that work — designing, deploying, and supporting the systems that keep critical infrastructure running safely and efficiently.

Key Responsibilities:

Design & Propose

• Design technical solutions for EPMS, DCIM, and PSA projects across EMEA, including system architecture, topology drawings, hardware BOMs, project schedules, and detailed proposal documentation (both budgetary and binding).

Implement & Deploy

• Implement and deploy power management and mission-critical monitoring systems (Brightlayer, Foreseer, Power Xpert, PowerNet, and next-generation platforms), as well as EPMS, SCADA, and Energy Management solutions across data centers, industrial sites, and commercial buildings.
• Define deployment methodologies (work method statements, validation criteria) and coordinate site execution by local teams, third parties, or directly.

Support & Consult

• Own L3 software support escalations from the central technical support team. Provide applied engineering consultation across system integration, installation, start-up, maintenance, repair, and training.

Collaborate & Standardize

• Collaborate cross-functionally with Sales, Project Management, and Engineering to manage scope variations, identify technical risks, propose mitigations, and ensure on-time delivery.
• Produce and validate engineering documentation with internal teams and external partners.
• Drive knowledge sharing through technical presentations and contribute to the standardization of deliverables, processes, and tools within the System Integration Services team.

Grow

• Invest in your professional development through Eaton University, third-party training, and required safety courses.
• Travel as needed for site visits, customer meetings, and project execution. Qualifications:

Essential

• Degree (or equivalent) in Electrical Engineering, Power Management, Automation, or a related field. 3+ years’ experience with power management systems, ideally within data centre environments.

Skills

• Strong knowledge of power distribution, including MV/LV switchgear, transformers, UPS systems, power quality meters, protective relays, and EPMS/DCIM platforms.
• Software, networking, and protocols: experience with Windows/Linux, databases, Serial/Ethernet/Fibre networking, and industrial communication protocols (Modbus, SNMP, OPC, DDE, TCP/IP); able to troubleshoot hardware and interfaces end-to-end.
• Hands-on diagnostic skills, including the use of test equipment, fault-finding, and repair of automation and power management systems.
• Fluent in English, with strong communication skills and the ability to work effectively in diverse, multicultural teams.
• Self-driven and well-organised, with the ability to solve complex problems independently and manage multiple priorities.
• Strong safety mindset, with the confidence to challenge unsafe practices and demonstrate high personal integrity. Understanding of PLC, HMI, and IED programming, as well as logic control concepts.

Nice to Have

• Experience with power system automation software or Data Centre Inf