Business Analyst

Blackmores Group is a leading natural health company with proud Australian heritage, with extensive reach across Asia Pacific. Founded by visionary naturopath Maurice Blackmore in 1932, our vision is to connect every person on earth to the healing power of nature by combining our knowledge of nature and science to deliver quality health solutions to people and their pets everywhere, every day.

Blackmores Group operates in over 11 markets, with headquarters and a state-of-the-art manufacturing facility in Australia, and offices across South East Asia and China.

Purpose of role:

The Business Analyst supports and enhances Blackmores Asia's Oracle ERP Cloud ecosystem, including ERP, Supply Chain Planning, integrations, and data services. Working closely with business and technology teams, the role delivers effective solutions, resolves system issues, and drives continuous improvement initiatives. The Business Analyst ensures ERP platforms remain reliable, secure, and aligned with business requirements, while managing end-to-end solution delivery, system support, vendor relationships, and optimisation activities to maximise operational efficiency and business value

Responsibilities include:

System Administration & Support

• Ensure system configuration work meets quality control requirements
• Provide application support to the business
• Investigate and correct data integrity issues
• Manage relationships with internal business teams, external vendors and consultants
• Manage issue resolution in conjunction with key users and external software vendors
• Participate in projects that have an impact on business systems
• Participate in regression testing of Quarterly Software updates
• Any other duties as assigned by Head of IT Asia or Head of Application Services

Analysis & Design

• Liaise with internal stakeholders to identify business improvement requirements
• Analyse and interpret system data in relation to business improvement areas
• Present data and proposed solutions to key stakeholders
• Preparation of business cases to highlight business benefits
• Develop functional configuration specifications to enable a solution to be developed
• Manage assigned project tasks effectively
• Manage end to end development life cycle from identification, design to solution implementation

Testing

• Preparation of test scenarios and test scripts
• Coordinating review of test scenarios with business process owners
• Assisting with completion of test script preparation, including identifying test data and expected results
• Assisting with execution of test scripts and documenting test results

Data Migration & Integration

• An understanding and gathering of data for data migration
• Data cleansing and data mapping
• Data load reconciliation and error investigation
• Data integration reconciliation and error investigation

User Access and Training

• Security maintenance of user roles and associated system access
• Cross-checking granted system access against application functionality to assess training requirements
• Develop system and process flow diagrams along with relevant support documentation
• Preparation of training material (where required)
• Delivery of end user training (where required)

Who are you?

• Bachelor’s degree in business in IT, computer science or relevant discipline
• Strong knowledge of Oracle ERP Cloud applications, including implementation and support of Asia-localised solutions.
• Functional expertise in Supply Chain and Inventory modules, including Inventory, Procurement, and Order Management.
• Experience with Oracle Financials modules (General Ledger, Accounts Payable, Accounts Receivable, Cash Management, and Fixed Assets) is an advantage.
• Minimum 3 years’ experience in ERP systems, with a solid understanding of IT systems, development methodologies, and lifecycles.
• Strong analytical, problem-solving, communication, and stakeholder management s