CHC Digital Lead ASEA

• Position: Digital Lead ASEA
• Reporting to: CHC Digital AMEA Head • CHC Digital
• Location: Singapore
• Alternative Location: Ho Chi Minh, Vietnam

Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.

Our mission: to bring health in people’s hands by making self-care as simple as it should be for over half a billion consumers worldwide.

At the core of this mission is our 100+ loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and four specialized science and innovation development centers.

Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan. B Corp certified in multiple markets, we are active players in the journey towards healthier people and planet.

Find out more about our mission to bring health in your hands at www.opella.com.

Business Partnering

• Be a proactive member of the AMEA Digital Leadership Team and Zone Business Leadership Team; engage with local Council members and key stakeholders (including GMs & M&S Heads), acting as the market representative of the Digital function
• Develop a forward-looking vision of the Zone Digital strategy and roadmap, aligned with global and regional strategies
• Manage business satisfaction and proactively propose innovative digital solutions to support Zone business needs
• Liaise with the global digital organization and act as the voice of global digital in the zone
• Partner closely with fellow digital leadership team members

Global Roadmap Management

• Ensure continuity of digital solutions and services through appropriate resource allocation in collaboration with other Digital teams
• Act as an active contributor to Product delivery teams, providing market-specific business insights and supporting Product Managers/Product Owners in planning product releases
• Ensure relevance of the digital project portfolio in line with Zone priorities
• Assess financial implications of digital programs within the Zone

IT Infrastructure and Operations Management

• Oversee zonal IT infrastructure, including deployment and maintenance of data centers, networks, hardware, and software to ensure availability, scalability, and reliability
• Ensure robust business continuity and disaster recovery plans to minimize downtime and data loss
• Oversee digital support services to ensure smooth day-to-day operations across functions (sales, marketing, manufacturing, customer service)

Cybersecurity and Data Privacy (aligned with CISO organization)

• Ensure compliance with local and international data privacy and security regulations (e.g., GDPR, HIPAA)
• Implement strong cybersecurity measures (firewalls, encryption, access controls, audits) to protect company data and intellectual property
• Identify and mitigate risks related to digital systems, data security, and regulatory compliance

Digital Governance and Compliance

• Develop and enforce zonal digital policies and governance frameworks to ensure consistency and compliance
• Conduct internal audits and report key digital metrics to senior management
• Manage vendor relationships, contracts, SLAs, and service delivery to align with business objectives

Team Leadership and Talent Management

• Lead, develop, and mentor the zonal digital team, including teams at manufacturing sites
• Manage digital budgets, ensuring effective resource allocation and cost control while meeting business needs

Digital and E-Commerce Support

• Lead digital strategy for platforms supporting consumer health products (e.g., mobile apps, e-commerce platforms)
• Oversee integration of digital systems with e-commerce platforms and third-party tools to ensure seamless customer experience
• Enable effective us