Junior Technical Configuration Engineer

Description

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for Technology Solutions

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

The Junior Technical Configuration Engineer will primarily be engaged in a specific project to help with racking servers, applying configuration, monitoring the staging activity and then re-packing/boxing the servers to be shipped to client sites.

The Technical Configuration Engineer could additionally be used in the configuration team for cleaning, grading and staging end user devices (laptops, printers, mobile phones etc).

• This position requires being proficient in English will be required to work Saturday and Sunday as part of the role’s ongoing responsibilities.

• This is an entry level position for Junior Engineer looking to further his/her career in the IT Service Industry.

What you’ll do as the Junior Technical Configuration Engineer:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.

• Imaging and configuring devices before they are sent out to the Customer.
• Testing, cleaning and re-imaging incoming devices as per the defined Run Book and operational documents produced by the Project Management team.
• Grading devices based on condition.
• Completing inbound and outbound checklists
• Adhering to SLAs relating to the delivery of customer equipment.
• Autopilot and MDM enrollments.
• Asset Tagging devices.
• Configuring and setting up devices as required (Laptops, Desktops, EPOS, Printers, Scanners, Handhelds etc.)
• Troubleshooting technical issues.

What you will bring to the team:

• College level education preferred but not essential
• Good Technical skills: The role requires a diverse knowledge of IT systems, both hardware and software. We deal with a large range of systems, so the broader this knowledge, the better.
• Good problem-solving skills: you must be able to troubleshoot problems on “the fly”. Thinking on your feet is a key factor in this new role. Experience: We will require at least 2 years of experience in an IT services organization with specific experience in configuring and staging hardware.

CERTIFICATES/LICENSES, ETC:

CompTIA A+ Microsoft qualifications or vocational IT qualifications are desirable

Qualified candidates can expect a salary range of € 40,000-45,000

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Zones offers a comprehensive Benefits package

At Zones, we're proud to offer a comprehensive benefits package designed to support the well-being and success of our team members. Your health is important to us, so we truly embrace hybrid working. Additional benefits include private medical in