Senior Manager, Solution Engineering (SMB)

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The ASEAN Solution Engineering organisation is building out a solid and diverse team in the region. We are seeking a Senior Manager for our ASEAN SMB SE team, based in Singapore. In this capacity, the Senior Manager will manage a team of Individual Contributor Solution Engineers who support the multiple SMB ASEAN markets.

As a Solution Engineering leader through collaboration with the customer, other Solution Engineering teams, the Product teams, and Partners, you will lead a team of high potential early career Solutions Engineers to develop thoughtful solutions that help our customers connect with their customers in new ways.

The Senior Manager will be part of the ASEAN Solution Engineering Leadership Team and work closely with their team to drive strategic presales, and support pipeline, enablement and sales initiatives to scale impact across the region, as well as create relationships at CXO levels and help executing and accelerating the strategy to get us to our vision.

Your Mission as a Solutions Engineering Pre-Sales Leader

In this influential role, you will:

• Lead Transformation Efforts: Guide customers through their digital transformation journeys, offering strategic counsel on adoption and achieving long-term success.
• Inspire and Develop a High-Performing Team: Build, nurture, and grow a diverse and multidisciplinary team of Solution Engineers with complementary skills and expertise.
• Collaborate for Success: Partner closely with Sales leadership to craft and deliver compelling value propositions that resonate with customer needs across a range of industries.
• Shape Solutions: Ensure your team designs and demonstrates impactful solutions aligned to customer success, showcasing the power and potential of Salesforce technologies.
• Foster Growth and Innovation: Develop innovative go-to-market strategies that scale fast, drive organisational productivity, and champion cross-functional collaboration to achieve strategic goals.
• Champion Salesforce Values: Embody Salesforce’s core values in every aspect of your leadership, serving as a role model for your team and the wider organisation.

Key Responsibilities

• Partner with Sales leadership to communicate and deliver Salesforce’s transformational value proposition.
• Drive a mindset shift beyond technical discussions to focus on transformation, innovation, and long-term impact.
• Lead and manage a diverse Solutions Engineering team, ensuring a balance of skills and perspectives to meet customer needs effectively.
• Collaborate with Sales to create and execute growth plans that align with Salesforce’s strategic vision.
• Attract, develop, and retain top-tier talent, creating a culture of performance, innovation, and career growth.
• Develop and scale organizational programs to enhance team productivity, impact, expertise, and collaboration.
• Represent Salesforce at the highest levels, engaging with customers and stakeholders through thought leadership and strategic discussions.
• Support customer engagements by facilitating discussions at both the C level and on deep technical conversat