Technology Business Partner (Manager IT Engagement)

Career Area:

Technology, Digital and DataJob Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. For nearly one hundred years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Job Summary

We are looking for a Technology Business Partner (Manager IT Engagement) to join our Information Technology team supporting one of the Constructions Industries newly formed divisions, Customer Solutions Growth Regions.

At Caterpillar, we’re committed to our customers, who build a better, more sustainable world with our products, services and solutions. We understand and show the value of why they should choose us. We’re exploring new ideas and opportunities – innovating to discover the breakthroughs necessary for tomorrow’s growth. Through it all, we are one team– creating and delivering world-class products, services and solutions superior to the competition. Learn more about the Caterpillar Experience.

The preference for this role is to be based out of Singapore.

What you will do

This role will lead a team typically comprised of information technology professionals by closely partnering with business leaders and enterprise IT teams to shape and deliver business‑relevant technology solutions, enabling customer‑focused capabilities that align strategy, innovation, and execution to drive measurable business outcomes.

• Strategic Business Partnership

Actively engages with business executives and functional leaders to understand strategic priorities, operational challenges, and growth objectives, translating those needs into aligned IT solutions that adhere to enterprise guiding principles and architectural standards.

• Solution & Process Co‑Creation

Leads the definition and co‑development of end‑to‑end business processes and enabling technology solutions to address identified business challenges, ensuring solutions are practical, extensible, and measurable against intended outcomes.

• Automation & AI‑First Mindset

Champions an automation‑first and AI‑enabled approach to solution design, embedding digital, data, and intelligent capabilities to drive efficiency, scalability, and continuous improvement.

• Stakeholder Communication & Transparency

Provides clear, concise, and ongoing communication to business leaders, IT leadership, Enterprise Architects, and global architecture communities on solution direction, tradeoffs, risks, and progress.

• End‑to‑End Lifecycle Accountability

Acts as the trusted liaison between business and enterprise IT across the full solution lifecycle, including new product introduction, implementation, deployment, transition to support, and ongoing enhancement and optimization.

What you will have

• Proven ability to build credible, trusted relationships with business partners and act as a customer focused advocate within an IT organization
• Experience managing enterprise application portfolios - including requirements gathering, stakeholder management, application lifecycle, and vendor oversight (CRM, Sales, Marketing, etc.)
• Demonstrated experienc