Executive Director, General Partner (Biopharma Account Lead)

Work Schedule

Standard (Mon-Fri)Environmental Conditions

OfficeJob Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies.

With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

We are looking to hire an Executive Director, General Partner– Biopharma.

As the Executive Director General Partner, you will be accountable for the strategic direction across assigned developing partnership account(s) working closely with a commercial Group Leader to focus on accelerating the growth and expanding the relationship of biopharmaceutical customers into strategic partnership accounts. This role will provide consultation, direction, and leadership to functional leads and employees to ensure commercial excellence, consistency, quality, innovation and learning across the portfolio of work inclusive of operational and financial targets. Provides an important interface with the client and with other departments internally on all aspects of assigned partnership account(s).

How will you make an impact:

You will enable our customers to make the world healthier, cleaner and safer by helping our clients and sponsors to understand how our clinical development service offering enables them to deliver life-changing therapies to their patients more quickly.

What will you do:

Relationship Management: Cultivate and expand deep relationships at the highest levels within the account working in close coordination with your direct reports and other departments. Establish and grow customer loyalty and Customer Delight, including proactively engaging customers with insights on industry trends and potential challenges to position proactive innovative solutions to overcome them. Drive engagement between Executive Sponsor and other senior executives within broader Thermo Fisher leadership to foster deep trust and confidence in CRG’s offerings while gaining business insights to accelerate expansion. Make connections and identify new account areas for potential footprint expansion. Build and strengthen client advocacy and engagement at the highest account organizational levels. Establish robust CRG stakeholder management across all business units.

Account Ownership: Drive team to achieve target within Clinical Development Services Division and all Clinical Research business units. Expand existing commercial presence to grow account into strategic partner. Central point of contact for internal and external communication across all CRG. Proactively engages and drive internal stakeholders across the TMO organization (CRG, PSG, other groups), direct reports, and business partners (Finance, Legal, Sales, Operational Delivery, Governance) to ensure operational, financial and commercial goals are achieved. Coaches team and is actively involved on proposals and bid defenses and owns partnership pursuits efforts within account. Develop and maintain active account plan and demonstrate progress against planned strategies. Proactively solicits feedback from internal and external stakeholders to capture business intelligence for all account team members to share intelligence, best practices, and drive competitive differentiation.

Develops Growth Strategies: Identifies key areas of strategic expansion within account