Client Growth Director

Client Growth Director

About Jeffery

Jeffery is a Singapore-based cross-border marketing and growth agency serving universities, public institutions, tourism and cultural organisations, healthcare clients, B2B companies, and growth-oriented brands.

We help clients reach Chinese-speaking audiences, China-facing markets, Southeast Asia, and cross-border growth segments through integrated marketing solutions, including WeChat, Xiaohongshu, Weibo, WeCom, content strategy, digital campaigns, lead generation, landing pages, social media operations, KOL/KOC collaborations, campaign reporting, and cross-border growth strategy.

As Jeffery continues to expand its client base across Singapore, regional markets, universities, public-sector organisations, and institutional clients, we are looking for a Client Growth Director to lead senior client relationships, drive new business development, convert high-value opportunities, and represent the company in strategic business settings.

Role Overview

The Client Growth Director will be Jeffery’s senior client-facing growth lead for Singapore-based, regional, and high-value English-speaking clients.

This role will represent Jeffery in client meetings, business visits, strategic pitches, tender presentations, industry events, seminars, networking activities, and partnership discussions. The successful candidate will be responsible for identifying business opportunities, building senior client trust, shaping marketing solutions, and driving opportunities from first conversation to proposal, negotiation, closing, renewal, and account growth.

This role requires strong consultative selling skills, senior stakeholder management, cross-border marketing understanding, and the ability to translate client business objectives into clear, commercially viable marketing and growth solutions.

Key Responsibilities1. New Business Development & Revenue Growth

· Develop new business opportunities across Singapore and selected regional markets.

· Build and manage a pipeline of high-value clients, including universities, public institutions, tourism and cultural organisations, healthcare clients, B2B companies, brands, agencies, and ecosystem partners.

· Conduct client visits, business meetings, discovery sessions, and senior-level sales conversations.

· Identify China-facing, Chinese-speaking, cross-border, social media, lead generation, and integrated marketing opportunities.

· Lead the full sales cycle, including prospecting, qualification, needs discovery, proposal development, pitching, negotiation, closing, and account expansion.

· Convert opportunities from referrals, inbound enquiries, tenders, ecosystem partnerships, industry events, overseas outreach, and proactive business development.

· Drive new revenue, qualified pipeline creation, proposal conversion, and high-value deal closure.

2. Senior Client Relationship Management

· Build and maintain senior-level relationships with marketing directors, admissions leaders, communications heads, international office leaders, programme directors, business owners, agency partners, and public-sector stakeholders.

· Act as a trusted growth advisor to clients on China-facing marketing, Chinese audience engagement, Singapore market positioning, and cross-border growth.

· Understand client business objectives, marketing challenges, procurement processes, budget cycles, decision-making structures, and long-term growth needs.

· Lead senior client meetings, business reviews, renewal discussions, proposal presentations, and strategic account conversations.

· Drive account growth through renewal, upsell, cross-sell, internal referrals, and department expansion opportunities.

3. Strategic Proposals, Tenders & Commercial Conversion

· Lead or support high-value strategic pitches, tender presentations, proposal meetings, and commercial negotiations.

· Participate in key tender opportunities by supporting client commun