#EG AI Engineer (Autonomous Network)

Date: 2026-06-09

Location: Singapore, , Singapore

Company: NCS

Job Requisition ID: 1111

Company Description

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

The AI Engineer builds, tests, and iterates production Agentic AI systems at the core of the Autonomous Networks Programme. Working directly with the AI Solution Architect, Business Analyst, and Central Infrastructure Solution Architect, this role turns architecture designs into working code — implementing agent logic, integrating OSS APIs, building RAG pipelines, and deploying agents into staging and production environments.

This is a hands-on engineering and development role where code quality, test rigour, and operational reliability are the primary measures of success.

What will you do?

Technical Delivery

• Own end-to-end delivery of AI workstreams: from requirements through data preparation, modelling, integration, testing, and production handover
• Develop agentic applications including RAG pipelines, prompt-engineered agents, and agentic workflows using LangChain, LlamaIndex, LangGraph, or plain Python
• Build on top of GenAI application stacks including LLM orchestration, observability (Langfuse, Braintrust), guardrails, and LLM gateway patterns (LiteLLM, Portkey)
• Implement multi-agent orchestration layer: event routing, resource locking, inter-agent handoff contracts, prompt caching, and shared state management
• Implement agentic design patterns including workflow evaluation, LLM-as-Judge, and AI red teaming
• Adopt Model Context Protocol (MCP) and Agent-to-Agent (A2A) Protocol as foundational extension mechanisms, enabling agents to operate safely across enterprise ecosystems
• Work with AI Solution Architect and Business Analysts on benchmarking and golden-set compilation for agent evaluation
• Implement effective RAG architectures: chunking strategies, embedding selection, vector store configuration (Qdrant, Milvus, pgvector), hybrid search, and reranking
• Build and maintain evaluation harnesses measuring correctness, faithfulness, latency, and safety. Run continuous LLM-as-Judge evaluation on production traces
• Write clean, maintainable Python; participate in code reviews; contribute to shared AI platform libraries

OSS Integration & Data Engineering

• Implement REST, NETCONF/YANG, SNMP trap ingestion, and gNMI streaming telemetry integrations connecting agents to NMS and EMS systems
• Build ServiceNow integrations for ticket read/write, triage updates, change record queries, and human-in-the-loop approval workflow triggers for the Execution Agent
• Build the alarm and telemetry data normalisation pipeline converting multi-vendor OSS data into agent-consumable schemas
• Implement Kafka or equivalent event streaming consumers delivering real-time alarm data to the Alarm Correlation and Ticket Triaging agents
• Work with data and integration engineers to normalise multi-vendor, multi-format network telemetry into consistent schemas the agents can reason over

Safety, Guardrails & Risk

• Implement guardrail architectures: hard limits, soft limits with human confirmation flows, blast radius controls, and escalation logic
• Assist the AI Solution Architect to assess blast radius for each agent — documenting worst-case impacts and designing specific mitigating controls
• Implement and validate rollback procedures for all agent-initiated network actions, including automated rollback triggers based on post-execution KPI degradation
• Work with QA engineers to