Senior Acount Director

💼 Senior Account Director

Location: United Arab Emirates 🇦🇪

Employment Type: Full-time / Part-time

🌟 About the Role

We’re looking for an experienced, strategic, and client-focused Senior Account Director to lead key client accounts, strengthen business relationships, and drive account growth and commercial performance.

In this role, you’ll oversee strategic accounts, client relationships, account planning, revenue growth, team leadership, and service delivery. You’ll work closely with senior leadership and internal teams to ensure client satisfaction, identify new business opportunities, and deliver sustainable account growth. 📊🤝🚀

🛠 Key Responsibilities

• Lead and manage key client accounts and strategic business relationships
• Develop and execute account strategies aligned with client and company objectives
• Build strong, long-term relationships with senior client stakeholders
• Act as the primary point of contact for key accounts and strategic clients
• Monitor account performance, revenue, profitability, and key account KPIs
• Identify opportunities for account growth, upselling, cross-selling, and new business
• Prepare and deliver client presentations, proposals, business reviews, and strategic recommendations
• Negotiate contracts, commercial terms, renewals, and business agreements where applicable
• Work closely with sales, marketing, operations, finance, and delivery teams to ensure successful client outcomes
• Lead and develop account-management teams and ensure high-quality client service
• Manage client expectations, escalations, issues, and commercial challenges
• Develop account plans, forecasts, budgets, and growth strategies
• Monitor market trends, competitor activity, and client business developments
• Ensure projects, services, and deliverables meet agreed client expectations and standards
• Identify opportunities to improve client satisfaction, retention, and account profitability
• Present account performance, forecasts, opportunities, and strategic recommendations to senior leadership

✅ What We’re Looking For

• Extensive experience in account management, client management, sales, business development, or a related field
• Proven experience managing major accounts and senior client relationships
• Strong commercial, strategic, and relationship-management skills
• Excellent knowledge of account planning, revenue growth, and client retention
• Strong negotiation, presentation, and communication abilities
• Excellent analytical, organizational, and problem-solving skills
• Ability to manage complex client relationships and competing priorities
• Strong leadership and team-management capabilities
• High level of professionalism, integrity, and accountability
• Strong commercial awareness and business acumen
• Knowledge of the UAE business environment is highly desirable

🎓 Qualifications

• Bachelor’s or Master’s degree in Business Administration, Marketing, Sales, Communications, or a related field
• Professional qualification in sales, marketing, account management, or business management is an advantage
• Significant experience in account management, client services, sales, or business development
• Previous experience as a Senior Account Director, Account Director, Client Director, Account Manager, or similar senior position is preferred
• Strong experience with CRM and account-management systems
• Experience managing large, strategic, or international accounts is highly desirable
• Experience with business development, commercial negotiations, and account growth is an advantage

💡 Why Join Us?

• Flexible working arrangements: full-time or part-time 🏡
• Senior leadership opportunity within the account-management function
• Direct involvement in strategic client and business decisions
• Opportunity to manage high-value accounts and drive commercial growth
• Exposure to international clients and strategic business initiatives
• Supportive and collaborative leadership environment
• Professional development and long-term career growth opportunities 🚀

📩 How to Apply

Ready to take your account management career to the next level in the UAE? 🇦🇪

Send your CV and feel free to include details of your account-management experience, professional qualifications, key client relationships, revenue achievements, team-management experience, CRM expertise, and experience with business development, client retention, commercial negotiations, or strategic account growth.

• Senior Account Director