Finance BPO Deal & Solution Lead (Senior Manager)

We are seeking an experienced Finance BPO Deal & Solution Lead to support the growth of our Finance Operations and Business Process Outsourcing (BPO) business across the Netherlands and wider European market, with a particular focus on the Nordics.

The role will be responsible for shaping, qualifying, solutioning, and supporting the closure of large-scale Finance Operations outsourcing opportunities, with the potential to provide subject-matter expertise during the initial stages of delivery.

As a key interface between sales, solutioning, commercial, and delivery teams, the Finance BPO Deal & Solution Lead will ensure that client propositions are differentiated, commercially compelling, operationally viable, and executable. The role will play an important part in accelerating the conversion of a growing strategic pipeline and strengthening our Finance BPO market position.

Key Responsibilities

• Partner with account teams to identify, qualify, and shape Finance Operations outsourcing opportunities.
• Lead client discussions, assessments, and opportunity discovery workshops to understand business challenges, objectives, and value drivers.
• Develop high-level business cases, value propositions, and transformation roadmaps.
• Assess opportunity viability, strategic fit, and prioritization.
• Shape opportunities from early-stage qualification through to a clear and executable deal strategy.

Solution Design & Due Diligence

• Lead end-to-end Finance BPO solutioning and detailed due diligence activities.
• Define target operating models, scope, service delivery models, and governance frameworks.
• Develop transition and transformation approaches, including key milestones, dependencies, and risk considerations.
• Translate client requirements into differentiated, scalable, and executable Finance Operations solutions.
• Collaborate with Digital Core, Supply Chain, industry, technology, and other functional specialists as required.

Commercial & Contracting Support

• Provide Finance BPO input into commercial models, pricing strategies, and overall deal economics.
• Support contract negotiations, service-level discussions, and the definition of appropriate commercial and operational commitments.
• Lead the development of compelling proposals, RFP responses, and client presentations.
• Partner closely with legal, commercial, finance, and delivery teams to identify and mitigate deal risks.
• Ensure proposed solutions balance client value, competitiveness, operational feasibility, and commercial viability.

Sales & Market Development

• Support multiple strategic opportunities and complex pursuits in parallel.
• Act as a Finance BPO subject-matter expert for account and sales teams.
• Coach account teams on Finance Operations value propositions, market trends, and outsourcing models.
• Contribute to the development and evolution of Finance BPO offerings, methodologies, and reusable assets.
• Build trusted relationships with client executives and key decision-makers.
• Support the continued expansion of Finance BPO capabilities and market presence across the Netherlands, Nordics, and wider Europe.

Capability & Talent Development

• Mentor and develop emerging solution architects and Finance BPO specialists.

• Help build scalable Finance BPO solutioning and deal capabilities within RP Finance.

• Contribute to training, knowledge sharing, and development of reusable solutioning assets and methodologies.

• Support the development of a strong pipeline of Finance BPO deal and solutioning talent.

• 8+ years of relevant experience in Finance Operations, Shared Services, Global Business Services (GBS), BPO, Finance Transformation, or a related field.

• Proven experience contributing to or leading large-scale outsourcing pursuits, preferably with total contract values of €50M+.

• Demonstrated experience in business case development, operating model design, and solution development.

• Strong understanding of core Finance processes, including: Record-to-Report (R2R), Procure-to-Pay (P2P), Order-to-Cash (O2C), Financial Planning & Analysis (FP&A), Finance Master Data.

• Experience supporting complex client negotiations, commercial discussions, proposals, and RFP responses.

• Strong stakeholder management and executive communication skills, with experience engaging C-suite and senior client stakeholders.

• Ability to operate effectively across sales, commercial, solutioning, technology, and delivery teams.

Preferred

• Experience with a leading consulting, technology, or BPO provider such as Accenture, TCS, Genpact, Infosys, Wipro, Capgemini, Cognizant, or similar.
• Experience with Global Capability Centers (GCCs), Shared Service Centers, or large-scale outsourcing and transition programs.
• Exposure to SAP and Digital Core transformations, including the application of AI and emerging technologies within Finance Operations.
• Experience working across multiple European markets and with geographically distributed client organizations.
• Experience taking solutions from pursuit through transition and into initial delivery.

What Success Looks Like

The successful candidate will bring together commercial acumen, Finance Operations expertise, solutioning capability, and executive-level client engagement to help convert strategic opportunities into high-quality, executable BPO deals.

They will be able to operate comfortably in ambiguous and complex environments, challenge and shape client requirements, collaborate across multidisciplinary teams, and translate business needs into compelling Finance BPO propositions.

The role offers an opportunity to play a significant part in scaling Finance BPO growth across the Netherlands, Nordics, and wider Europe, while helping build a stronger and more scalable deal and solutioning capability within RP Finance.