Training Coordinator (Saudi National Only)

DUTIES AND RESPONSIBILITIES

• Provide administrative and logistical support for all training functions.

• Help prepare training materials, presentations, manuals, and SOP documentation.

• Maintain accurate training records, attendance logs, and employee development files.

• Support employee engagement activities.

• Coordinate training schedules with department heads and employees.

• Support the Training Manager in identifying training needs and development gaps.

• Ensure training rooms and materials are properly prepared and organized.

• Assist in tracking compliance with mandatory training programs (safety, service, brand standards).

• Promote a positive learning culture aligned with FAENA standards.

• Ensure all training activities reflect luxury hospitality expectations and brand values.

• Assist in updating training content to reflect operational changes and service enhancements.

QUALIFICATIONS DESIRED

• Bachelor’s degree or diploma in Hospitality Management, Human Resources, Education, or related field preferred.

• 1-2 years of experience in training, learning & development, or hospitality operations.

• Previous experience in a luxury hotel or resort environment is an advantage.

• Basic understanding of training delivery, onboarding, and service standards.

• Proficiency in English and Arabic; additional languages are an advantage.

• Familiarity with hospitality SOPs and guest service standards preferred.

SKILLS

• Good organizational and coordination abilities.

• Attention to detail and accuracy in maintaining records and documentation.

• Strong interpersonal skills and ability to work with diverse teams.

• Ability to follow instructions and support senior trainers effectively.

• Positive attitude and passion for learning and development.

• Strong teamwork and collaboration skills.

• Ability to multitask and manage time effectively.

• Adaptability in a fast-paced luxury hospitality environment.

• Commitment to maintaining high service and training standards