Stage Community, Communicatie & AI-productiviteit

How do you make our customers happy? At bol, we believe our people are key to creating the best experience for our customers. That's why we continuously invest in learning, onboarding, and building strong communities where colleagues can grow and connect.

During this internship, you'll help thousands of colleagues make the most of learning opportunities, onboarding experiences, and community initiatives. You'll combine hands-on operational support with a meaningful research assignment focused on AI and process improvement. Together with the team, you'll explore how technology can reduce manual work, improve workflows, and make learning and community experiences even better.

You'll be a valued member of the team from day one, with plenty of opportunities to contribute your own ideas, learn from experienced professionals, and make a real impact.

What will you do? to-day work, you'll conduct a research project focused on how AI and process optimisation can help teams work smarter and more efficiently.

Examples include:

Supporting onboarding and training logistics, such as scheduling sessions and coordinating communications

Creating engaging content for internal communication channels, newsletters, and community platforms

Helping organise and facilitate events, workshops, and learning initiatives

Collecting participant feedback and helping analyse insights

Updating and improving internal documentation and knowledge resources

Creating simple visual content such as banners, posters, or infographics

Supporting shared inbox management and responding to common questions

Researching how AI can simplify recurring processes and reduce manual work

Translating research findings into practical recommendations and improvement ideas

Helping test and document new ways of working

What do you bring? We're looking for an enthusiastic, curious, and proactive student who enjoys combining communication, organisation, and innovation. You're excited by the idea of working in a dynamic environment where you can contribute to real projects while exploring how AI can help improve the way teams work.

You're currently following a bachelor's degree in Communication, Business Administration, Human Resource Management, Creative Business, Multimedia Design, Business IT & Management, Organisational Studies, or a similar field

You're available 4–5 days per week for at least 5 months (preferably 6 months)

You communicate clearly and confidently in English

You enjoy organising, coordinating, and bringing structure to projects

You have an interest in communication, learning, employee engagement, or community building

You're curious about AI, digital tools, and process improvement

You take initiative and are comfortable working independently when needed

You enjoy collaborating with different stakeholders and teams

You're eager to learn, experiment, and share your ideas

You have an official internship assignment and are required to complete a research project as part of your study program

Internship allowance For a 40-hour per week internship, you'll receive an allowance of €550 per month.

We take pride in our B Corp certification and strive for continuous improvement every day. Our annual bonus is tied to sustainability goals, and we are committed to equality and equal opportunities for all. Perks of having a blue heart

• 29 days: to recharge
• Travel costs: Public transport, car, parking & charging covered
• Pension plan: 75% premium covered
• €550 per month: Internship allowance