Business Support Executive

About Us

HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together global and local brands in accommodation, transport, activities and payments, serving 300,000 hotels and 60,000 hard‑to‑reach, high‑value clients across 140 source markets. Tech-driven with a customer-first mindset, our commercial teams and talented HBX people are the heart of what makes us unique. At HBX, we believe that tech + data + people set us apart, supported by our “global approach, local touch” philosophy

Job Summary

Working as part of a high-performing and collaborative commercial team, you will be responsible for enhancing the competitiveness and availability of products across an assigned portfolio of hotels. The role focuses on driving performance through optimized contracting conditions, data-driven decision-making, and strong supplier relationships.

Responsibilities

• Renegotiate contracting conditions with hotel partners to maximize availability, promotional offers, and best available rates, ensuring accurate system loading and strong commercial positioning
• Use company dashboards and data insights to prioritize actions and improve product performance
• Secure new offers and additional availability directly from suppliers, ensuring they are correctly loaded into the system
• Collaborate closely with the Contracting Manager to share insights, align strategies, and drive operational efficiency
• Proactively manage and maintain daily communication with assigned hotel partners to strengthen relationships and performance

Skillset and Experience Required

• Strong commercial mindset with the ability to negotiate effectively and drive results
• Analytical approach, with the ability to interpret data and translate insights into actions
• Excellent relationship management and communication skills
• Ability to work collaboratively across teams in a fast-paced environment
• High level of attention to detail, particularly in managing contracting conditions and system accuracy
• Proactive, organized, and able to manage multiple priorities simultaneously

At HBX Group, we believe that diversity drives innovation and makes travel a force for good.

We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.