Services Facilitator IV - Guest Services

• Receive, welcome, book, and refer visitors to the relevant individual, department or meeting room.
• Maintain reception and common spaces in a tidy and clean condition.
• Connect and transfer calls to relevant department/stakeholder and handle queries as needed
• Assist the HR team with onboarding and termination activities and processes.
• Conduct basic clerical tasks such as copying documents, booking meeting rooms, etc
• Receive and distribute delivery mails to appropriate stakeholders in an accurate and timely manner
• Arrange airport collection to specified individuals as and when needed.
• Maintain office supplies and services such as stationery, equipment, etc

Requirements

• Diploma or Bachelor's degree in Hospitality Management or related field
• Experience in guest services or hospitality role
• Exceptional communication and interpersonal skills
• Strong organizational skills with attention to detail
• Fluency in both Arabic and English is preferred