Spare parts Coordinator

Spare Parts Coordinator | 备件物流协调员

About the Role

Coordinate end-to-end spare parts and service-tool logistics across UIH's European operations. Work between warehouses, 3PL partners, engineers, HQ and carriers to ensure accurate inventory, timely fulfilment, compliant shipping and continuous improvement.

Main Responsibilities

Warehouse & GWMS Operations

Process and monitor inbound, put-away, picking, outbound and stock-transfer activities across European spare-parts warehouses. Operate GWMS and handheld barcode devices; support system implementation, user testing and training.

SCM Work Orders & Parts Fulfilment

Operate the SCM work-order system to process spare-parts applications, approvals and closure. Coordinate with engineers and teams to meet service priorities and delivery timelines.

SAP & Inventory Data Management

Maintain and reconcile inventory across GWMS, SAP, SCM and 3PL reports. Use Excel (VLOOKUP/XLOOKUP, PivotTables) to identify gaps, prepare reports and drive corrective actions.

Returns, Traceability & Courier Shipments

Trace parts from engineers/customer sites back to the correct warehouse. Maintain return status, barcode/serial-number traceability and quarantine records. Create and manage DHL and express-courier orders, labels and shipment documents.

Trucking, Freight & Customs Compliance

Request and compare transport quotations for trucking (FTL/LTL), air freight and LCL. Coordinate pickup and delivery schedules with carriers and warehouses. Prepare product descriptions, HS codes and supporting data for customs clearance; coordinate with HQ, customs brokers and logistics providers.

Cycle Counts, 3PL Coordination & Reporting

Coordinate cycle counts and inventory checks across European warehouses. Monitor 3PL quality and service levels. Prepare regular logistics reports and KPIs; document SOPs and drive process improvements.

What We're Looking For

Must-have:

• Bachelor's degree in Logistics, Supply Chain, Business, or equivalent experience
• Hands-on experience in spare-parts logistics, warehousing, inventory control, courier shipments and trucking coordination
• Experience with WMS (GWMS preferred), SAP and SCM/work-order systems
• Strong Excel skills (VLOOKUP/XLOOKUP, PivotTables, data cleaning)
• Professional working proficiency in English; Chinese-English bilingual strongly preferred
• Willing to work on-site in Rotterdam and travel within Europe as needed

Nice-to-have:

• Medical device or regulated industry logistics experience
• Knowledge of Incoterms, EU/UK customs processes, VAT and import duty
• Experience with WMS implementation, warehouse transitions or process automation
• 3PL warehouse, courier, trucking and customs broker management experience