Academic & Administrative Services Supervisor

About the Role

Academic and Administrative Services Supervisor is responsible for supervising category management and sourcing activities supporting KFUPM's academic and administrative service requirements, including HR services, library services, food services, logistics and other institutional support services. The role translates approved category strategies and procurement plans into a controlled sourcing pipeline, provides day-to-day direction and quality assurance to Category Buyers, and works closely with academic and administrative stakeholders to deliver timely, compliant and value-focused procurement outcomes. The Supervisor ensures sourcing activity follows the Supply Chain Policy, procedures, Delegation of Authority and Oracle-based systems, escalating material commercial, risk or stakeholder matters to the Director.

Accountabilities

Category Strategy Deployment & Procurement Planning

Translate Academic and Administrative Services category strategies into prioritised sourcing plans, demand forecasts and activity pipelines aligned with institutional requirements, service plans, approved budgets and stakeholder priorities.

Use demand, market and supplier intelligence to identify opportunities to optimise service specifications, sourcing and contracting approaches, total cost of ownership, service quality, risk and value.

Sourcing Execution & Commercial Oversight

Supervise end-to-end sourcing activities undertaken by Category Buyers, including PR review, sourcing route selection, pre-qualification, RFx development, bidder management, commercial evaluation, negotiation, award recommendation and purchase order or contract handover.

Review sourcing packs for completeness, commercial robustness, procedural compliance and appropriate approvals before submission to the relevant governance forum.

Team Supervision & Quality Assurance

Allocate work, set priorities and coach Category Buyers to ensure responsive service, consistent quality, accurate records and adherence to agreed SLAs.

Monitor workload, sourcing milestones, cycle times and exceptions; resolve operational issues and escalate capacity, commercial or control risks to the Director.

Stakeholder & Supplier Coordination

Act as the operational procurement partner to academic and administrative stakeholders, including HR, Library, Food Services, Logistics and other support functions, coordinating requirement definition, procurement schedules, scopes of work, evaluation plans and sourcing priorities.

Coordinate with Vendor Management and Contract Administration on supplier eligibility, performance information, contractual risks and post-award handover.

Reporting & Continuous Improvement

Maintain accurate sourcing, pipeline, savings and compliance data in Oracle and approved trackers; provide timely category performance updates to the Director.

Identify and implement practical improvements to sourcing tools, templates, work practices and stakeholder engagement. J

Qualifications and Education: Bachelor's degree in Procurement, Supply Chain Management, Business Administration, or equivalent is required

CIPS / CSCP certification is a plus

Professional Experience

5-8 years of experience in Category Management, Strategic Sourcing, or Procurement

Demonstrated experience in administrative services, professional services, outsourced services, logistics or related procurement categories

Experience supervising, coaching or providing quality oversight to procurement staff is advantageous

Prior experience in a University, Government, or large institutional procurement environment is advantageous

Language: Fluent in both English & Arabic