Operation Assistant (Shipping & Maritime)

About the Role

We are seeking a proactive and detail-oriented Operation Assistant to support our maritime and shipping operations. The successful candidate will be responsible for coordinating day-to-day port agency activities, vessel ownership management, and the smooth execution of vessel arrivals and departures. This role requires basic Accounting and book keeping procedures, strong coordination skills, a sound understanding of port formalities, and the ability to deal effectively with port authorities, agents, and service providers.

Key Responsibilities

Port Agency & Vessel Operations

• Coordinate vessel arrivals and departures, ensuring all schedules are aligned with port and terminal capacity.
• Liaise with port authorities and other port service providers to ensure safe and efficient vessel turnaround.
• Prepare, review, and submit required vessel documentation and port formalities in a timely and compliant manner.

Vessel Ownership Management

• Assist in the management and overview of vessel ownership-related activities, including monitoring vessel status, registrations, and compliance matters.
• Maintain accurate and up-to-date records of owned and managed vessels.

Communication & Coordination

• Act as a key point of contact between the company, shipmasters/crews, port authorities, agents, and service providers.
• Ensure clear and timely communication of operational updates to all stakeholders.

Documentation & Compliance

• Handle crew-related requirements, including crew changes, visas, medicals, and immigration formalities.
• Ensure all documentation complies with local regulations and international maritime conventions.

Monitoring & Problem Solving

• Monitor ongoing operations and proactively identify potential issues or delays.
• Troubleshoot operational problems promptly, implementing effective solutions to minimize disruption.
• Escalate complex issues to the Operations Manager as necessary.

General

• Maintain accurate operational logs, records, and reporting.
• Support the operations team with day-to-day administrative and coordination tasks as required.

Qualifications & Requirements

Education

• Bachelor's degree in Commerce and experience in Maritime activities, Shipping services, Logistics, Administration, and Basics of Accounting.
• Relevant certifications in maritime operations are an advantage.

Experience

• 1–3 years of experience in shipping, maritime operations, port agency, or logistics.
• Familiarity with port agency operations and port formalities is preferred.

Skills & Competencies

• Strong understanding of vessel operations, arrivals/departures, and port procedures.
• Excellent communication and interpersonal skills for dealing with authorities, agents, and crew.
• Strong organizational and record-keeping abilities.
• Analytical mindset with strong problem-solving skills.
• Ability to work under pressure and adapt to dynamic operational environments.
• Proficiency in MS Office; familiarity with Zoho accounting and operational software is a plus.

Other Requirements

• Willingness to work flexible hours, including weekends and holidays when vessel movements require it.
• Valid driver's license and ability to travel to port locations as needed.

Pay: AED1,861.09 - AED4,413.54 per month

Work Location: In person