F&B Manager

Job Summary

The F&B Manager is responsible for the overall management and smooth operation of the hotel’s Food & Beverage outlets. The position requires strong leadership, excellent guest service, effective staff management, and control of sales, costs, inventory, and operational standards.

Key Responsibilities

• Manage the daily operations of all F&B outlets, including restaurants, bars, banquet operations, and other F&B facilities.
• Ensure excellent guest service and handle guest complaints professionally and promptly.
• Supervise, train, motivate, and evaluate F&B staff.
• Prepare staff duty rosters and ensure adequate manpower according to business levels.
• Monitor daily sales, revenue, discounts, complimentary items, and cash handling.
• Control food and beverage costs and minimize wastage.
• Monitor stock levels and coordinate regular inventory and stock-taking.
• Ensure proper purchasing, receiving, storage, and usage of food and beverage products.
• Maintain high standards of food quality, hygiene, cleanliness, and presentation.
• Ensure all F&B operations comply with hotel policies and applicable Dubai/UAE regulations.
• Coordinate closely with the Kitchen, Front Office, Housekeeping, Finance, HR, and Maintenance departments.
• Monitor outlet opening and closing procedures.
• Ensure proper implementation of SOPs and departmental standards.
• Review daily sales reports and prepare operational reports for management.
• Develop and implement promotions and strategies to increase F&B revenue.
• Monitor menu pricing and profitability in coordination with management.
• Maintain good relationships with guests, suppliers, and business partners.
• Ensure staff grooming, discipline, attendance, and professional conduct.
• Conduct regular departmental meetings and communicate management instructions to the team.
• Ensure proper handling of equipment and hotel property.
• Take immediate action on operational issues and report major incidents to management.
• Support management in achieving F&B revenue and profitability targets.

Required Qualifications & Skills

• Diploma or Bachelor’s degree in Hospitality Management, Hotel Management, or a related field.
• Minimum 3–5 years of F&B management experience, preferably in a hotel or hospitality environment.
• Strong knowledge of restaurant, bar, banquet, and beverage operations.
• Good knowledge of food safety, hygiene, and HACCP standards.
• Strong leadership and team-management skills.
• Excellent communication and customer-service skills.
• Good knowledge of Microsoft Office and F&B reporting systems.
• POS/PMS knowledge is required.
• Ability to control food and beverage costs and manage inventory.
• Good knowledge of UAE/Dubai hospitality regulations is preferred.
• Ability to work under pressure and handle busy operational periods.
• Good English communication skills; additional languages are an advantage.

Key Performance Areas (KPIs)

• F&B revenue and profitability
• Food and beverage cost percentage
• Guest satisfaction
• Inventory and wastage control
• Staff productivity and discipline
• Hygiene and food safety compliance
• Outlet operational standards
• Customer complaints and resolution
• Achievement of monthly sales targets

Pay: AED4,140.84 - AED6,000.00 per month

Work Location: In person