Senior Sales Administrator & Management Support

About Us
Veritas Parfums is a high-end niche fragrance house combining Dutch entrepreneurship, Italian craftsmanship and French perfumery expertise. We work with niche retailers, distributors and agents across Europe and beyond, and we are growing fast. As we expand our international footprint, we rely on strong operations behind the scenes to support that growth.

The Role
We are looking for an experienced, highly organised Senior Sales Administration & Management Support professional to join our small, entrepreneurial team. You will manage sales order administration end-to-end, from customer orders and invoicing to logistics coordination and after-sales follow-up, while also providing reliable, confidential support to management. It is a hybrid role for someone who takes ownership, anticipates problems, and brings structure to a fast-moving environment without adding unnecessary bureaucracy.

What You Will Do

• Manage the full order process for B2B and B2C customers, distributors and retailers, from processing to invoicing and delivery
• Ensure orders and deliveries comply with agreed deadlines, contractual terms and internal commercial procedures
• Coordinate with logistics and supply chain to ensure on-time deliveries and stock visibility
• Handle after-sales claims, disputes and outstanding payment collection
• Maintain and update customer, prospect and product data in our commercial system
• Draft and maintain order form templates, and keep price lists and product information current for distributors and retailers
• Support distributor and retailer onboarding, contracts and meeting preparation
• Follow up with commercial partners on agreed actions and ensure customer requests are resolved internally
• Follow up on management's decisions, action points and deadlines
• Prepare reports, meeting documentation and summaries for management
• Coordinate with external accountants, legal advisors and suppliers as needed
• Contribute to the continuous improvement of internal tools and processes, including ERP systems
• Help organise logistics for trade shows and events, and source/compare supplier quotes

What You Bring

• 5+ years' experience in sales administration, ADV, sales operations or commercial coordination
• Experience in luxury, fragrance, cosmetics, fashion or premium consumer goods strongly preferred
• Proven track record managing orders and coordinating multiple stakeholders (customers, distributors, logistics)
• Strong Excel skills and general business administration tools
• Experience with CRM/ERP systems, ideally King Software
• Fluent in English and Dutch (mandatory)
• Valid driver's license, category B (mandatory)
• Highly organised, proactive, and comfortable juggling multiple priorities
• Excellent attention to detail and a strong sense of ownership
• Pragmatic, hands-on and confident communicating with senior management and external partners
• Comfortable working in a fast-growing, evolving environment
• Strong follow-through, so nothing falls through the cracks

What We Offer

• A key role in an international niche fragrance house with direct impact
• Close collaboration with management and international business partners
• The chance to help build the operational foundations of a growing luxury brand
• Room to grow into broader responsibilities as the company scales
• An entrepreneurial, supportive team where knowledge-sharing is the norm
• A collaborative culture built on open communication, mutual respect and colleagues who support each other
• Business laptop provided

Employment Details

• Employment type: Full-time, 40 hours per week
• Location: Amsterdam

How to Apply

Interested in joining us? Please send your CV and cover letter to info@veritasparfum.com.

Job Type: Full-time

Work Location: In person