Digital Account Specialist (UAE National)

Location: Dubai, DU, AE

Function/Branch: Business Development Type of contract: Permanent Employee Our Company

Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!

Your Role

As a Digital Account Specialist / UAE National (Part-time) , you will provide internal analytical, reporting and operational support across Digital Sales and Customer Success department. Reporting directly to the Customer Success & Digital Account Manager, you will maintain visibility of the Digital sales pipeline, commercial performance and customer portfolio. You will prepare recurring reports, monitor agreed Customer Success KPIs and pr ovide accurate information to support management decisions and departmental planning. This is a fully internal, non-client-facing position. The role does not involve selling, prospecting, negotiating, presenting to customers, managing accounts or communicating directly with clients.

This role is open to UAE Nationals only. Applications from other candidates will not be considered.

Your Impact

• Maintain accurate Digital sales pipelines, forecasts, and commercial trackers.
• Prepare weekly and monthly reports on opportunities, orders, backlog, sales performance, and targets.
• Monitor pipeline gaps, overdue opportunities, missing data, and potential commercial risks.
• Develop dashboards and management summaries while supporting Digital campaigns and product launches.
• Maintain accurate customer portfolios, solution records, onboarding progress, training, and go-live activities.
• Monitor Customer Success KPIs, including activation, adoption, usage, engagement, retention, and license renewals.
• Prepare weekly and monthly performance reports, dashboards, and management summaries by account, product, and segment.
• Identify declining usage, inactive customers, missed milestones, renewal risks, and accounts requiring management attention. Manage the weekly and monthly reporting calendar and prepare materials for management meetings.
• Maintain accurate records of Digital proposals, orders, and commercial documentation.
• Organize Digital product, pricing, presentation, and historical performance materials.
• Provide analytical, administrative, and reporting support to the Customer Success & Digital Account Manager. About You

Ideally, you are organized, analytical and proactive, with strong attention to detail and an interest in technology and digital solutions. You are comfortable working independently with data, preparing reports and monitoring multiple activities against deadlines and performance targets.

Experience in sales operations, commercial reporting, business administration, CRM systems, data analysis or Customer Success reporting would be an advantage. Previous selling or client experience is not required.

What you should bring:

• Facing Strong analytical, organizational, reporting, and written communication skills, with excellent attention to detail.
• Proficiency in Excel, PowerPoint, and CRM platforms; Salesforce experience is an advantage.
• Understanding of sales pipelines, forecasting, and customer performance KPIs with the ability to translate data into actionable insights.
• Structured, proactive, and discreet, with the ability to manage recurring deadlines and an interest in fitness, wellness, and digital technology. Technogym is an Equal Opportunities Employer

Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.

Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!