Director of Corporate Communications

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you.

We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

As Director of Corporate Communications, you will shape and safeguard our global narrative. You will lead executive communications, drive press relations, and handle high-stakes issues with precision. Partnering closely with senior leaders, you will deliver impactful messaging while caring for our enterprise trust and reputation.

Reporting to: Chief Marketing Officer (CMO)

These are some of the key components to the position:

• Define the global corporate narrative, message house, and external reputation priorities for the business.
• Lead executive communications and strategic thought leadership support for senior leaders during major announcements.
• Oversee corporate media relations, press office protocols, and external corporate statements within established governance.
• Drive crisis and issue communications preparedness, coordinating strategic responses when reputational risk arises.
• Collaborate across brand and market teams to align media handling whenever issues touch the brand.
• Evaluate media coverage and sentiment regularly to optimise communications plans and manage risk.

What will you bring to the team?

• Experience managing corporate communications, public relations, and reputation in complex environments.
• Capability in handling sensitive, high-pressure media relations and crises.
• Track record of supporting executive positioning and thought leadership for senior leaders.
• Sound judgment regarding risk escalation, incident management, and cross-functional coordination.
• Writing skills with an ability to simplify complex corporate topics for external audiences.
• Ability to stay calm, decisive, and precise during incidents and rapid change.

At JET, this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat? Apply now!

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