Senior Salesforce Developer

Job Description & Requirements:

We are seeking a skilled Salesforce Developer to support the development and delivery of the Next Generation Case Management Platform (NGCMP), a key digital initiative supporting enterprise case management operations within the Housing Management Group (HMG). This role is responsible for designing, developing, and maintaining Salesforce solutions that are scalable, secure, and aligned with business requirements. You will work closely with Solution Architects, Product Managers, Business Analysts, QA teams, and UX Designers in an Agile delivery environment.

What you will be working on

Design, develop, and customise Salesforce solutions using:

Apex

Lightning Web Components (LWC)

Flows

Custom Objects

Validation Rules

Omnistudio components (where applicable)

Action Plan

Document Generation

Configure and implement Salesforce platform capabilities, primarily on Public Sector

Solution, Service Cloud, with potential exposure to

Experience Cloud and other platform features

Develop integrations between Salesforce and external systems using REST/SOAP APIs and

MuleSoft integration services

Participate in sprint activities including backlog grooming, sprint planning, development, testing, and deployment

Develop solutions based on user stories, acceptance criteria, UX designs, and technical specifications documented in JIRA and Confluence

Collaborate with Solution Architects/Tech Lead and Business Analysts/Technical Product

Manager to translate business requirements into technical implementations

Perform unit testing, support system integration testing, and resolve defects to ensure quality deliverables

Troubleshoot and resolve issues across Salesforce environments while ensuring platform stability and minimal downtime

Support deployment activities across development, SIT,UAT, staging, and production environments

Follow established development standards, GitLab version control practices, and CI/CD deployment processes

Create and maintain technical documentation, including technical designs, deployment procedures, and operational playbooks

Continuously improve application performance, maintainability, and user experience through adherence to Salesforce best practices

What we are looking for

Degree in Computer Science, Information Technology, Engineering, or related discipline

At least 6 years of experience in Salesforce development and administration

Salesforce certifications such as: Salesforce Certified Platform Developer I / Salesforce Administrator

Strong hands-on experience in:

Apex

SOQL/SOSL

Lightning Web Components (LWC)

Salesforce Flows and automation tools

Strong understanding of Salesforce platform capabilities, particularly:

Service Cloud

Experience Cloud

Experience working with:

REST/SOAP APIs

Salesforce integration patterns

External system integrations

Good understanding of:

Salesforce data modelling

Security model (roles, profiles, permission sets, public group...)

Validation rules and automation capabilities

Familiarity with Agile delivery methodologies and tools such as JIRA and Confluence

Experience with version control systems such as Git/GitLab

Familiarity with CI/CD pipelines and DevOps practices for Salesforce deployments

Strong analytical and problem-solving skills with the ability to troubleshoot technical issues effectively

Good communication and collaboration skills, with the ability to work effectively in cross- functional teams

Preferred / Good to Have

:

Experience with Omnistudio or Salesforce Public Sector Solutions

Experience integrating with MuleSoft or middleware platforms

Exposure to enterprise case management systems or large-scale digital transformation projects

Experience with AI-related Salesforce capabilities such as Agent force

Salesforce Certified Platform Developer II

Strong sense of ownership, teamwork, and continuous learning mindset.

At Quantum Infotech, we provide technology-empowered business solutions for our clients with demanding technical needs and challenges. Our key objective is to build trust with clients for life: long-term enterprise relationships that deliver impacting and lasting business value.

Our highly-skilled consultants, and global delivery capabilities ensure the scalability and access to align your technology solutions with your growing business needs.

At Quantum Infotech, we represent several highly motivated and qualified IT talents available for permanent, contract or temporary placement services over the full scope of projects with a wide range of technological needs.

We assure to be an entrusted service to your company needs to source highly skilled IT professionals. We have the capabilities and scale to source the right skilled IT consultants for your projects needs in a short span of time and at economical costs.

Quantum Infotech also has in place the infrastructure and resources to organize professional and corporate training programs as per client requirements.