Instrument Service Engineer

Key Responsibilities

Work closely with the Sales Team to provide technical support for the sales and promotion of products.

Explain the technical and functional aspects of products to the Sales Team and end users.

Provide comprehensive pre-sales and post-sales technical support, including servicing, repairs, site evaluations, Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), site commissioning, troubleshooting, and technical support for in-house and on-site projects.

Provide technical support for the following product categories:

1) Flow Meters and Moisture Analysers

2) Level Transmitters

3) Field Instrumentation

Perform product installation, commissioning, troubleshooting, and maintenance at customer sites.

Conduct FAT and SAT activities and ensure that the products meet customer specifications and project requirements.

Arrange product demonstrations and conduct product training for customers, users, and relevant Sales Channels.

Provide post-sales technical support to Sales Channels and customers to resolve product-related technical queries and issues.

Install, commission, configure, and troubleshoot analogue and digital communication systems, including: 4-20 mA, Modbus, FOUNDATION Fieldbus, HART

Ensure proper integration of instrumentation with customers' DCS/SCADA control systems.

Liaise with clients and project stakeholders to ensure compliance with applicable quality, safety, and project requirements.

Conduct warranty assessments and evaluations for defective products and carry out repairs where applicable, together with the preparation of service and evaluation reports.

Assist in ensuring compliance with established calibration, testing, quality, and technical standards.

Assist in developing and maintaining calibration standards, procedures, and methodologies.

Plan and execute testing and calibration procedures for instruments and equipment in accordance with blueprints, schematics, technical manuals, manufacturer specifications, and other applicable requirements.

Set up and operate standard and specialized laboratory equipment for testing, evaluation, and calibration of instruments and test equipment.

Maintain accurate and up-to-date in-house technical documentation, service records, calibration records, and customer information.

Ensure all work is carried out in accordance with company procedures, customer requirements, and applicable safety and qualify standards.

Qualification

NITEC, Higher NITEC, Diploma, or equivalent qualification.

1-3 years of relevant experience or related field.

Proficient in Microsoft Office applications.

Able to work independently and effectively

Physically fit

EXION ASIA PTE LTD, Incorported in December 2001, started as a trading company with just one salesman. Today, we are a team of highly trained, motivated engineers an sales professionals actively serving the local Oil, Gas and petrochemical industries. With our business partners and associate companies in Malaysia, Indonesia, Thailand, Philippines and China, Exion Asia shall focus, expand and flourish in this fast growing region of Asia.

Our Objectives

It is our believe and experience that there is no short cut to success.Success is a product commitment to our clients' requirement, gaining and maintaining their trust in our ability to deliver. With this in mind,the following objectives were set:

• To be a successful maintenance and engineering company to the Oil, Gas.Petrochemical and Power industries in Asia Pacific.
• To meet and exceed our cusomers needs for products and service.
• To be a vital marketing/engineering support company for our principals.
• To maintain and grow our customer base.
• To seek and represent products to complimet our present range.