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Guest Relation Officer

TASC Outsourcing · Abu Dhabi

Abu Dhabi · On-siteFull-TimePosted Aug 28, 2026

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Job description

Job description:

  • Greet guests warmly and professionally upon arrival and departure.
  • Handle guest check-in and check-out efficiently.
  • Serve as a point of contact for all guests’ needs, requests, and inquiries.
  • Resolve guest complaints promptly and professionally.
  • Coordinate with housekeeping, room service, and other departments to ensure guest satisfaction.
  • Provide accurate information about hotel services, amenities, and local attractions.
  • Monitor guest feedback through surveys and online platforms and respond appropriately.

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