Waiter (m/f/d)

What you’ll do…

• You’re the face of our guests’ experience and you bring your own flavour to the(ir) table.

• warmly welcome the guests

• Make sure that from the moment they arrive to when they leave, they’re having a great time.

• Present menus and answer questions about menu items, ingredients, and pricing

• flexible to work in our different F&B outlets.

• Take accurate food and beverage orders and relay them to the kitchen or bar.

• Serve orders in a timely and professional manner in the lobby as well as during room service.

• Check in with guests to ensure satisfaction with food and service.

• Handle customer complaints or concerns promptly and professionally.

• Clear and reset tables between courses and after guests leave.

• Process payments accurately using cash registers or POS systems.

• Maintain cleanliness and organization of lobby area, back of the house and while room service

• Comply with health and safety regulations.

• Work with the rest of team in keeping things running smoothly and tidily.

What we're looking for...

• You want to be part of a team that works hard, supports each other and has fun along the way. 

• You are flexible to work on rotative shifts and on weekends.  

• Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues.  

• Fluent in English, good German knowledge, additional languages will be highly valuable.  

• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.  

• A people person, great at building and nurturing long lasting relationships.  

• You’re looking for a place where you can be you; no clones in suits here.  

• You’re not precious. We leave our egos at the door and help get stuff done.  

• You’re up for doing things differently and trying (almost) everything once. 

• If we got stuck in a lift together, we’d have a good time and share a few laughs.

What’s in it for you…

• A competitive package, plenty of opportunity for development and rewards for going the extra mile and living our values.

• 24 holidays (plus bank holidays) and extra time off to volunteer with one of our partner charities.

• The chance to challenge the norm and work in an environment that is both creative and rewarding.

• Great discounts across the entire Ennismore family (which you get to keep even if you decide to leave us!)

• Enjoy a free night at The Hoxton and a meal for two when you first start with us.

• Food on us during your shift – we support you finding a fueling lunch with Pluxee Benefits Card and food vouchers.

• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!

• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.

• Get in touch with experts from OpenUp to balance work and life or any other mental-wellbeing related topic.

• Enjoy lots of Discounts through our Corporate Benefits Discount webpage.

• Learn and grow with our Ennismore Learning platform and its +6.000 training opportunities

• BVG Public Transportation Ticket on us!