Sr Tech Lead-GenAI - VectorDBand PostgreSQL

Amsterdam, Noord-Holland

Job Summary

Operations Engineer III

TouchPoint OnePAM Data Core

The TouchPoint platform is ING’s global marketplace that enables value‑creating interaction between producers and consumers of internal and external services. Within this platform, OnePAM provides the data layer and delivers a single source of truth for party and agreement data across all countries and customer segments.

At the heart of OnePAM is the Data Core platform, hosting all European party and agreement data. OnePAM Data Core ensures stable and resilient operations of ING’s current system of record, built on IBM MDM. The team safeguards platform health, data quality, and operational continuity for critical customer and product data processes.

In parallel, OnePAM Data Core leads the strategic migration from IBM MDM to a new Postgres‑based platform. The team works closely with engineering and architecture to design and execute this transition—balancing reliability with innovation while building ING’s next‑generation Data Core.

Your role

As an Operations Engineer, you join a multidisciplinary, international agile squad based in Leeuwarden that develops, maintains, and operates its own systems. You contribute throughout the full lifecycle—from refining user stories to ensuring production stability and observability.

What we expect

• Work both independently and collaboratively
• Communicate clearly and openly in English
• Show a proactive, learning‑oriented mindset
• Be detail‑oriented and able to deliver under pressure
• Share knowledge effectively within the team
• Have experience in corporate and/or financial agile environments
• Have experience with large‑scale, high‑availability platforms (24/7, resilience, reliability)
• Perform platform operations (deployments, automation, LCM, support, risk, coding, testing, runbooks, incident/change management, observability, capacity, dependencies, service availability)
• Design reusable automation and tooling for multiple teams
• Participate in standby/on‑call rotations

Required skills

• Postgres application DBA experience (setup, usage, performance, monitoring, DDL, optimization)
• Linux and shell scripting (Bash / Python)
• Containerization (Docker)
• Ansible
• Azure DevOps Pipelines
• Git / GitHub / Maven
• Observability tooling (ELKaaS, Prometheus, Grafana)

What we offer

• Hybrid working (at least one day per week on-site in Leeuwarden)
• A challenging and evolving technological environment
• Access to ING learning platforms

Key Responsibilities

Operations Engineer III

TouchPoint OnePAM Data Core

The TouchPoint platform is ING’s global marketplace that enables value‑creating interaction between producers and consumers of internal and external services. Within this platform, OnePAM provides the data layer and delivers a single source of truth for party and agreement data across all countries and customer segments.

At the heart of OnePAM is the Data Core platform, hosting all European party and agreement data. OnePAM Data Core ensures stable and resilient operations of ING’s current system of record, built on IBM MDM. The team safeguards platform health, data quality, and operational continuity for critical customer and product data processes.

In parallel, OnePAM Data Core leads the strategic migration from IBM MDM to a new Postgres‑based platform. The team works closely with engineering and architecture to design and execute this transition—balancing reliability with innovation while building ING’s next‑generation Data Core.

Your role

As an Operations Engineer, you join a multidisciplinary, international agile squad based in Leeuwarden that develops, maintains, and operates its own systems. You contribute throughout the full lifecycle—from refining user stories to ensuring production stability and observability.

What we expect

• Work both independently and collaboratively
• Communicate clearly and openly in English
• Show a proactive, learning‑oriented mindset
• Be detail‑oriented and able to deliver under pressure
• Share knowledge effectively within the team
• Have experience in corporate and/or financial agile environments
• Have experience with large‑scale, high‑availability platforms (24/7, resilience, reliability)
• Perform platform operations (deployments, automation, LCM, support, risk, coding, testing, runbooks, incident/change management, observability, capacity, dependencies, service availability)
• Design reusable automation and tooling for multiple teams
• Participate in standby/on‑call rotations

Required skills

• Postgres application DBA experience (setup, usage, performance, monitoring, DDL, optimization)
• Linux and shell scripting (Bash / Python)
• Containerization (Docker)
• Ansible
• Azure DevOps Pipelines
• Git / GitHub / Maven
• Observability tooling (ELKaaS, Prometheus, Grafana)

What we offer

• Hybrid working (at least one day per week on-site in Leeuwarden)
• A challenging and evolving technological environment
• Access to ING learning platforms

Skill Requirements

Operations Engineer III

TouchPoint OnePAM Data Core

The TouchPoint platform is ING’s global marketplace that enables value‑creating interaction between producers and consumers of internal and external services. Within this platform, OnePAM provides the data layer and delivers a single source of truth for party and agreement data across all countries and customer segments.

At the heart of OnePAM is the Data Core platform, hosting all European party and agreement data. OnePAM Data Core ensures stable and resilient operations of ING’s current system of record, built on IBM MDM. The team safeguards platform health, data quality, and operational continuity for critical customer and product data processes.

In parallel, OnePAM Data Core leads the strategic migration from IBM MDM to a new Postgres‑based platform. The team works closely with engineering and architecture to design and execute this transition—balancing reliability with innovation while building ING’s next‑generation Data Core.

Your role

As an Operations Engineer, you join a multidisciplinary, international agile squad based in Leeuwarden that develops, maintains, and operates its own systems. You contribute throughout the full lifecycle—from refining user stories to ensuring production stability and observability.

What we expect

• Work both independently and collaboratively
• Communicate clearly and openly in English
• Show a proactive, learning‑oriented mindset
• Be detail‑oriented and able to deliver under pressure
• Share knowledge effectively within the team
• Have experience in corporate and/or financial agile environments
• Have experience with large‑scale, high‑availability platforms (24/7, resilience, reliability)
• Perform platform operations (deployments, automation, LCM, support, risk, coding, testing, runbooks, incident/change management, observability, capacity, dependencies, service availability)
• Design reusable automation and tooling for multiple teams
• Participate in standby/on‑call rotations

Required skills

• Postgres application DBA experience (setup, usage, performance, monitoring, DDL, optimization)
• Linux and shell scripting (Bash / Python)
• Containerization (Docker)
• Ansible
• Azure DevOps Pipelines
• Git / GitHub / Maven
• Observability tooling (ELKaaS, Prometheus, Grafana)

What we offer

• Hybrid working (at least one day per week on-site in Leeuwarden)
• A challenging and evolving technological environment
• Access to ING learning platforms

Other Requirements

Operations Engineer III

TouchPoint OnePAM Data Core

The TouchPoint platform is ING’s global marketplace that enables value‑creating interaction between producers and consumers of internal and external services. Within this platform, OnePAM provides the data layer and delivers a single source of truth for party and agreement data across all countries and customer segments.

At the heart of OnePAM is the Data Core platform, hosting all European party and agreement data. OnePAM Data Core ensures stable and resilient operations of ING’s current system of record, built on IBM MDM. The team safeguards platform health, data quality, and operational continuity for critical customer and product data processes.

In parallel, OnePAM Data Core leads the strategic migration from IBM MDM to a new Postgres‑based platform. The team works closely with engineering and architecture to design and execute this transition—balancing reliability with innovation while building ING’s next‑generation Data Core.

Your role

As an Operations Engineer, you join a multidisciplinary, international agile squad based in Leeuwarden that develops, maintains, and operates its own systems. You contribute throughout the full lifecycle—from refining user stories to ensuring production stability and observability.

What we expect

• Work both independently and collaboratively
• Communicate clearly and openly in English
• Show a proactive, learning‑oriented mindset
• Be detail‑oriented and able to deliver under pressure
• Share knowledge effectively within the team
• Have experience in corporate and/or financial agile environments
• Have experience with large‑scale, high‑availability platforms (24/7, resilience, reliability)
• Perform platform operations (deployments, automation, LCM, support, risk, coding, testing, runbooks, incident/change management, observability, capacity, dependencies, service availability)
• Design reusable automation and tooling for multiple teams
• Participate in standby/on‑call rotations

Required skills

• Postgres application DBA experience (setup, usage, performance, monitoring, DDL, optimization)
• Linux and shell scripting (Bash / Python)
• Containerization (Docker)
• Ansible
• Azure DevOps Pipelines
• Git / GitHub / Maven
• Observability tooling (ELKaaS, Prometheus, Grafana)

What we offer

• Hybrid working (at least one day per week on-site in Leeuwarden)
• A challenging and evolving technological environment
• Access to ING learning platforms

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