Client Solutions Director (Advertising & Creative Operations)

Established in 2004,

OLIVER

is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of

The Brandtech Group

, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our

AI solutions

enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Client Solutions Director (Advertising & Creative Operations)

Language requirement:

fluency in German or Spanish

Location:

Germany (primarily remote) and regular business travel across EMEA

Employment: 18-month FTC with view to extend

About the role:

The successful candidate will play a crucial role in bridging the gap between technical teams

, new 

business

 and support in delivering 

business 

objectives

. Supported by the 

Commercial and 

Implementation team, they will lead efforts in new client 

pitches/

setups, analy

s

e processes, 

identify

 opportunities for improvement, and help implement technology solutions that align with our strategic goals. 

Key Responsibilities:

Requirement Gathering and Analysis:

• Work with stakeholders to gather, document, and analyse business requirements for new client accounts.
• Translate client business needs into workflows for client and Tech teams, asking the right questions to ensure accurate scope and cost.

Process Improvement and Solution Design:

• Evaluate existing processes and recommend enhancements for efficiency, cost reduction, and improved outcomes.
• Collaborate with tech and business teams to design solutions that align with overall business strategy.
• Creating commercial models that deliver the workflow.

Project Management and Stakeholder Communication:

• Lead new client pitches, ensuring a smooth transition to implementation for set up.
• Serve as a liaison between stakeholders and technical teams, facilitating effective communication to ensure understanding and alignment.

Data Analysis and Reporting:

• Analyse data to support decision-making processes, create measurement process for new clients.
• Create reports and presentations to convey findings and recommendations for new solutions.

What We’re Looking For:

• 10-15 years’ experience in solution design, process optimisation, operations, technical consulting, or similar roles.
• Experience in advertising, creative agency, production, or digital content operations.
• Fluency in German or French language
• Strong problem‑solving mindset with the ability to translate business challenges into operational and technical solutions.
• Excellent communication and stakeholder‑management skills, with the confidence to lead conversations during pitches and onboarding.
• High attention to detail, strong analytical capability, and a proactive approach to identifying risks and opportunities.
• Comfortable working cross‑functionally and remotely across multiple markets and teams.

Req ID:

18270

Our values shape everything we do:

Be

Ambitious

to succeed  

Be

Imaginative

to push the boundaries of what’s possible  

Be

Inspirational

to do groundbreaking work  

Be

always learning and listening

to understand  

Be

Results-focused

to exceed expectations  

Be

actively pro-inclusive and anti-racist

across our community, clients and creations

OLIVER,

a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.